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~flying doctor~

~flying doctor~ Report 17 Sep 2014 15:45

Oh what a bother, been in hospital , my husband died and I am awaiting a heart op. Could I send an email explaining, could I telephone ? how on earth do you get in touch with customer services ???.I forgot to update my card for the DD, believe it or not I have had other things on mi mind. :-S

OneFootInTheGrave

OneFootInTheGrave Report 17 Sep 2014 16:12

~flying doctor~ sorry to hear about your husband and your own health, nice to see you posting - if you have not managed to contact Support this is their E-mail address:-

[email protected]

Take Care and hope all goes well with your heart op <3

Researching:
I am researching the Wotherspoon family from the Old/New Monkland areas of Scotland, some moved to the Leslie and Kelty areas of Fife and I'm having problems linking the Wotherspoon's from Leslie and the Wotherspoon's from Kelty. I am also researching the Clusker family from Co. Meath in Ireland who moved to West Lothian and from there to Fife............"Vita non est vivere sed valere vita est"

Fly

Fly Report 17 Sep 2014 16:20

~ flying doctor ~ sorry to hear about your husband <3 <3 and you not being so well <3 <3

~flying doctor~

~flying doctor~ Report 17 Sep 2014 16:23

Knew I could rely on you, will send an email explaining :-D

BrendafromWales

BrendafromWales Report 17 Sep 2014 16:24

I would send an email stating that you have been a faithful member for 9 years and with all that you had going on ,it was understandable that you weren't thinking about your card expiring,so could they renew with new card please......

If they want to have happy members they should bend the rules in these circumstances.

Sorry to hear of your husbands death and your own troubles and hope you soon feel better.We have to fend for ourselves these days in every aspect of dealing with companies and it isn't easy.

I have become a feisty old lady and won't let them think they can get away with things.

Best of luck and thinking of you!

<3 xx

Thelma

Thelma Report 17 Sep 2014 17:25

You must be a paid up member in order to post?
They normally get back if they cannot collect the money and then you can change the card details.

JoyBoroAngel

JoyBoroAngel Report 17 Sep 2014 19:10

Gr are very helpful at times like this

I am so sorry to hear about your husband and your ill health xx :-( :-(

Researching:
The birth of Middlesbrough