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Family tree has been removed

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ProfilePosted byOptionsPost Date

Shelley

Shelley Report 2 Oct 2014 14:10

Michael,

Please contact [email protected]

Regards

Shelley

Budgie Rustler

Budgie Rustler Report 30 Sep 2014 12:18

Michael does appear to have 2 accounts maybe his Tree is only on the other account and not on both.

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

jax

jax Report 30 Sep 2014 12:15

A friend on Facebook also said her tree is missing she gave me some names of who should be in her tree and they could be found.... Not sure she has had a reply from Genes about it yet though, as it has only been a few days

When you click on ' My Tree' do you get anything at all?

Researching:
Nothing much

Kense

Kense Report 30 Sep 2014 11:07

I can find Michael (5155885) by searching members trees, so it must be there still.

Mayfield

Mayfield Report 30 Sep 2014 09:52

You could try a PM to one of us with two or three uncommon names and DOB on your tree and see if they show up under your name when we search that should confirm they are there somewhere and not lost forever..

Researching:
Moribus facit homo,

Budgie Rustler

Budgie Rustler Report 30 Sep 2014 09:49

If you have more than one account Michael, your tree will possibly only be on one of them.

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

Graham

Graham Report 30 Sep 2014 09:38

I think Michael must be using his old account. He's showing up as having been a member since 2006. ;-)

Try emailing GR Michael. They don't read everything posted on these boards.

JoyBoroAngel

JoyBoroAngel Report 30 Sep 2014 09:37

get on to support I am sure its a glitch
and they can recovered

it it pays to gedcom your tree every few months to your email for safety

Researching:
The birth of Middlesbrough

PricklyHolly

PricklyHolly Report 30 Sep 2014 09:28

[email protected]

Researching:
"If I don't see you through the week.........I will see you through the window". :o))

Budgie Rustler

Budgie Rustler Report 30 Sep 2014 09:13

Michael if you let your subscriptions lapse your tree still stays intact on GenesReunited. only you can delete it. :-S

Researching:
... http://www.youtube.com/watch?v=Qz3lwXEGWIM ... There is no God. No single Creator. There is only Creation itself. Creation does not need to be explained ... It just IS.

Mayfield

Mayfield Report 30 Sep 2014 09:09

That's not normal if you end your subscription the tree stays you just can't use the boards or view other trees.
I was away for almost a year but could still access my tree and when i rejoined everything worked the same.
Are you sure you haven't perhaps opened a new account so it is showing no tree?
Try logging out and then log in again under your old password.

Also try searching for names on your tree and see if you come up as a match.

Researching:
Moribus facit homo,

Michael

Michael Report 30 Sep 2014 09:04

Un beknown to us both our subscriptions ended and now I have re payed all our family tree, 8 years of work, have been removed. Hate this site if I can't get it back