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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Subscription Special Rate

ProfilePosted byOptionsPost Date

Prescott

Prescott Report 15 Jan 2015 03:04

I signed up for Platinum at the promotional rate of 1pound for 1 month. I entered the promotional code but there was no indication that I would not have to pay the full monthly rate. I don't want this if it's not at the promotional rate. Where can I bring this to someone's attention?

SylviaInCanada

SylviaInCanada Report 15 Jan 2015 05:20

email GR at


[email protected]

hscott21c

hscott21c Report 15 Jan 2015 08:42

I had a problem with this too. The promo code just wouldn't work. So I thought I had to fill in the cr card details etc.

When I got a receipt it was for the full mthly amount. Aagh! support @genesreunited.co.uk very quickly refunded me, but it wasn't spellt out in the return email that the 1GBP subscription was provided. Just mention of a refund.

Anyway, the 1GBP is a good offer and it gives you a low rate subscription to add other sevices like military, newspapers etc.