General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Threads not able to open incl Welsh thread

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

AnninGlos

AnninGlos Report 24 Jan 2015 12:46

Have they done something to all the long running threads? I do hope that they have not messed them up with their tinkering.

and where is the explanation of why things are haywire on the boards? Where is the customer service we expect as paying customers?

I have just checked the longest threads and none of them open.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

+++DetEcTive+++

+++DetEcTive+++ Report 24 Jan 2015 12:48

We think its all part of the Error problem. There are a couple of threads saying that the poster can't access records!

Yes - basic customer service is to tell us that they are aware of a problem and are working to fix it. But then GR aren't renowned for that, are they?

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

AnninGlos

AnninGlos Report 24 Jan 2015 14:49

Just checked suggestions board and this was posted on 22nd

22nd January 2015 - A round-up of the latest suggestions from the Suggestions Board:

• Forum for people to point out problems they are experiencing
- Thank you Alisdair. As others have said we did consider having such a 'problems' board but we feel it is important for every problem to be dealt with as directly and as quickly as possible, so we would like all issues to be reported to [email protected] please.

Researching:
Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin