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Ancestry

ProfilePosted byOptionsPost Date

lavender

lavender Report 9 May 2015 11:45

Has anybody experienced problems bringing up an individual persons profile today?

I haven't been able to since yesterday.

Many thanks

PricklyHolly

PricklyHolly Report 9 May 2015 11:53

I have just tried and it works for me.

PatinCyprus

PatinCyprus Report 9 May 2015 11:54

I've had no problem Lavender

+++DetEcTive+++

+++DetEcTive+++ Report 9 May 2015 12:51

Fine, both from the Tree view and the Tree Overview

GlasgowLass

GlasgowLass Report 9 May 2015 15:02

I automatically open my internet connection using Safari and I have experienced exactly the same issues as Lavender.
Most of yesterday and again today.

I tried again using Internet Explorer and hey presto.... no problems.

'Emma'

'Emma' Report 9 May 2015 15:07

No problems for me.

lavender

lavender Report 9 May 2015 16:23

Thank you!

It seems as if I'm not the only one, though. Everything else working for me. It's so frustrating as have some new certificates and excited to add my info.

Shirley~I,m getting the hang of it

Shirley~I,m getting the hang of it Report 9 May 2015 16:26

Well it seems to have switched the search box so you cant specify UK results only

VERY annoying when searching to get USA etc results when only wanting UK results

Cant see how to switch back either

+++DetEcTive+++

+++DetEcTive+++ Report 9 May 2015 17:07

You should be able to use the drop-down box on the profile search page :-S

Have you looked for US records when searching from the Home/Opening page, perhaps for a Look-Up?? That sometimes makes is 'stick'.

SylviaInCanada

SylviaInCanada Report 10 May 2015 04:21

they've been trying a new updated Search the last couple of days

...........since yesterday, I've been able to find the drop down box only after entering a name, searching and then the box appears to the left. Find UK and Ireland in the drop down box, click on Update

OR click on More Options in the Search area, the drop down box is there ..... plus all the other boxes that used to be on Advanced Search

I don't seem able to find the "old" Advanced Search tab that you used to be able to go to until I click on Edit Search



another new Search that will make things easier :-( :-( :-P