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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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General Question

ProfilePosted byOptionsPost Date

KathleenBell

KathleenBell Report 11 Sep 2015 17:19

This is taken from Frequently asked questions:-

"How do I get a password reminder?

If you still have the same email address that you registered with but can't remember your password, you can visit the password reset page. On this page you can request a password reset link which will be instantly sent to you by email.

Please click on the link in the email and you will be directed to a page where you will be able to reset your login details.

If you still can't sign in, please send your name, year and place of birth and the email address you registered with to our Customer Support team who will be happy to help you."

Kath. x

MargaretM

MargaretM Report 11 Sep 2015 16:59

Thanks, Vera, I never log out so have never needed to log in. Now I realize that I have no idea what my password is.

Rambling

Rambling Report 11 Sep 2015 16:33

Assuming you have never signed out and so haven't needed to sign in as such...

If you go to 'Account ' at top of page and click on where it says "change email or password" you will see that you can't change the password unless you know it... but it does tell you the email address you used to sign in ( if you see what i mean!)

if you sign out and then sign in with that email address you will see just below the password box

"Forgotten your password? Please note that passwords are case sensitive." you can click on 'Forgotten your password" and GR will send an email to you and you can then reset it.

I hope! :-D

SuffolkVera

SuffolkVera Report 11 Sep 2015 16:09

Margee, you log in with your email address and password. I had a go at posting a reply without being logged in and it was not possible.

eRRolSheep

eRRolSheep Report 11 Sep 2015 16:07

Haven't you used them to sign in?
Your username (for signin purposes) should be your email address and you can reset your password.

SuffolkVera

SuffolkVera Report 11 Sep 2015 16:07

Am I being stupid here? Surely you must have logged in with your password in order to post a topic on the board. :-S

MargaretM

MargaretM Report 11 Sep 2015 16:06

Does this site have user name & password? By user name do you mean board name?

pcjjk

pcjjk Report 11 Sep 2015 16:01

It's been a while since I have used the site, does anyone know where I can find my user name and / or password?

Thanks

PK :-)