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ProfilePosted byOptionsPost Date

eRRolSheep

eRRolSheep Report 20 Sep 2015 17:09

No probs

Researching:
Happy

'Emma'

'Emma' Report 20 Sep 2015 16:57

Appreciate your help Errol, thank you.

'Emma'

'Emma' Report 20 Sep 2015 16:49

Oh there it is on here now

'Emma'

'Emma' Report 20 Sep 2015 16:49

It works on my laptop and I have Windows

eRRolSheep

eRRolSheep Report 20 Sep 2015 16:38

See what you can do and then getting back to me is fine.
If your laptop has a different OS (ie Windows or Linux) then you may find that it works.
I haven't tested iOS9 yet so not sure whether there is a problem with that OS.

Researching:
Happy

'Emma'

'Emma' Report 20 Sep 2015 16:35

Thanks for that, did not have a clue.

Will have to get OH to see to my laptop and will get back to you.

eRRolSheep

eRRolSheep Report 20 Sep 2015 16:35

Well, apart from the Chinese copies, of course.

Researching:
Happy

eRRolSheep

eRRolSheep Report 20 Sep 2015 16:31

iOS is Mac, Mac is iOS
Apple.
Every iPhone, iPod, iPad etc etc is a Mac product.

Researching:
Happy

'Emma'

'Emma' Report 20 Sep 2015 16:28

I didn't think/know it was Mac based.

eRRolSheep

eRRolSheep Report 20 Sep 2015 16:24

Try to upload the exact same (ie identical, same file copied over) picture on your computer/laptop - in other words something that is not Mac based

Researching:
Happy

'Emma'

'Emma' Report 20 Sep 2015 16:23

On GR Elizabeth...same photos I have been
putting on for awhile now.

'Emma'

'Emma' Report 20 Sep 2015 16:21

Yes Errol I am able to do that.

Elizabeth2469049

Elizabeth2469049 Report 20 Sep 2015 16:21

do you mean your avatar on GR? I have found it will only accept jpg format.

Researching:
Dominy & Croom in Dorset, Rutherford & McElhatton in Northumberland. Dendy and Thorp

'Emma'

'Emma' Report 20 Sep 2015 16:20

Thanks Guinevere for your time.

I went into my phone ..OH idea.. and put
GR on it.
It uploaded a photo and as I was going to save
it disappeared.

Will try support.

eRRolSheep

eRRolSheep Report 20 Sep 2015 16:20

Narrow down the possibilities...

are you able to upload a picture to another site?

Make sure the picture is a jpeg.

Researching:
Happy

Guinevere

Guinevere Report 20 Sep 2015 16:13

That's weird.

Maybe ask GR support for help.

Researching:
Lowestoft and North Suffolk, Monmouthshire, Breconshire, Somerset

'Emma'

'Emma' Report 20 Sep 2015 15:56

Have tried that Guinevere but it's just not happening.

Can't understand it had no problems when I downloaded
other IOS.

Guinevere

Guinevere Report 20 Sep 2015 15:53

Try a different photo. It may be that the photo you want to use it too big or the wrong format. Test it by trying a different one.

Researching:
Lowestoft and North Suffolk, Monmouthshire, Breconshire, Somerset

'Emma'

'Emma' Report 20 Sep 2015 15:44

Yes Guinevere

Edit...even though it did not have the photo on it.

Guinevere

Guinevere Report 20 Sep 2015 15:42

Did you click on save?

Researching:
Lowestoft and North Suffolk, Monmouthshire, Breconshire, Somerset

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