help

Profile	Posted by	Options	Post Date
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	10 Oct 2015 14:15
Member Since: November 2005 Posts: 54 Send Message	OK thanks detective. It's just so annoying thaI have messed up my tree. Fingers crossed the support team can help ??
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	10 Oct 2015 11:36
	Hope they can sort it out for you - as the office staff don't normally work weekends, you may not get a reply until next week.
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	10 Oct 2015 11:34
Member Since: November 2005 Posts: 54 Send Message	Just sent email so fingers crossed. Thanks detective :-)
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	10 Oct 2015 11:30
Member Since: November 2005 Posts: 54 Send Message	doh, sorry. Feeling stupid!
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	10 Oct 2015 11:27
	Its an email address, not a site.
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	10 Oct 2015 11:11
Member Since: November 2005 Posts: 54 Send Message	Thanks all but I'm either being really stupid or there's something wrong with my laptop. I have tried to Google [email protected] and the web address wasn't recognised. What am I doing wrong? Help please :-(
Member Since: October 2005 Posts: 23,596 Send Message	JoyBoroAngel	Report	9 Oct 2015 10:23
	The link is the same as +++DetEcTive+++ put up hun x :-D :-D
	Researching: The birth of Middlesbrough
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	9 Oct 2015 09:36
	Are you sure that person has been added twice? Under some circumstances a person may appear in two places in the tree but it is just the one person. There should be a double page icon in the box if that is the case.
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	9 Oct 2015 09:31
	Use the email address posted earlier [email protected]
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	9 Oct 2015 09:29
Member Since: November 2005 Posts: 54 Send Message	Joyboroangle, how did you contact them? I can't seem to find a link to the support team :-(
Member Since: October 2005 Posts: 23,596 Send Message	JoyBoroAngel	Report	8 Oct 2015 19:47
	Support did mine Bless them :-D :-D
	Researching: The birth of Middlesbrough
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	8 Oct 2015 19:09
Member Since: November 2005 Posts: 54 Send Message	Thanks Detective.
Member Since: February 2003 Posts: 29,988 Send Message	+++DetEcTive+++	Report	8 Oct 2015 18:29
	If you go to the tree view, you should see a small Delete box. Click on that. If it won't allow you if the person is attached to relative, the ask GR for help. [email protected]
	Researching: Dormant member as from 20 Sep 2019 . Click on my board name to send a message
Member Since: November 2005 Posts: 54 Send Message	Patricia	Report	8 Oct 2015 18:22
Member Since: November 2005 Posts: 54 Send Message	Hi, I seemed to have added the same person twice on to my tree. Does anyone know how to delete the copy. Many thanks Pat

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