General Chat

No matter how old they are, you never stop feeling upset for your children when they are hurt do you? Especially when there is nothing you can do to put things right. Our daughter has really coped very well since her husband died last December, she has taken holidays and has bought a bungalow as where she was was a bit isolated. She has completely redecorated the bungalow and is moving in this week. Everything has gone well, new bathroom put in, new cloakroom made out of a store cupboard.

today her Lounge suite (two settees) and her two dining room chairs were due to arrive. No problem with the dining room chairs. But the settees won't go through the door. Apparently the store should have told her that this suite should only be ordered if there were double doors. We were with her when she first looked at it and at no time did the salesman mention that. She says at no time when she confirmed the order was it mentioned. And it is not written down anywhere. So now she has no lunge suite. She is so disappointed and says it looked lovely too. She is now waiting to hear from the shop. I should add, it was a very expensive suite.

I really feel upset for her but know there is nothing I can do.

Just wanted a rant. :-( :-(

That's such a shame Ann. I have a friend who had a problem three piece suite but the company arranged to have the glass from her front room window taken out, put the suite through that and then had the window put back in. It was a nuisance but at least she got the suite she really wanted - though she will have the same carry on if she wants to change it !

Kath. x

Kath, yes, that is what the firm are going to look at the trouble is she has a large bay type window so it will be a big job to do. and they can't get anyone to look at it until Thursday.

That really is such a shame Ann.... <3 <3 She has had to deal with alot and certainly did not need this...hope it can be sorted for her <3

This seems to be the norm now - furniture too big to get into the house or the interior door.

This happened to one of our offspring recently- the delivery people had to take it back then rearrange with a 'man wot does'. He said he gets fed up with customers not being made aware when they place the order. At least it keeps him employed!

Presumably in your daughter's case, it can't be split into sections.

A removals firm might have the expertize to get it in or an upholsterer.

I paid a removals firm to get my big sofa up our narrow stairs when we had the hospital bed in.

That seems a good idea Sharron I have two big sofa's and when I bought this bungalow did not give it a second thought how we were going to get them has the hall is tiny and has got Hope everything works out for your daughter.

We had to take down the bannister rail and spindles to get enough room to turn one settee we bought. Right PITA it was. When we changed it I cut it in half.

Andy

my son had to have his front window removed to get his leather sofa in

She has to wait until Thursday when the salesman is next in to see what is happening. It was the delivery men who told her she should have been warned about needing a double door. The shop offered a refund minus a restock charge, she turned that down.

Hope this problem gets sorted, Ann. Maybe your daughter can laugh about it later on?

I don't know what sort of person your son in law was, in that perhaps you could joke that he was trying to put a spanner in the works because the suite was so expensive?

When I moved out of a small terraced house years ago, the removal people knocked the rad off at the bottom of the stairs witn my 5'bedbase. I had forgotten I had the window removed to get it in the room lol The removal people had to get the rad fixed for the new owner.

I hope all goes as well as possible for your daughter in this next phase of her life.

Lizx

We have a sort of dogleg from the front of the house to the back ............. the dining room leads into a very small square hall and then there is an immediate right turn into the kitchen and through to the back. Any furniture basically has to be tipped on its end from the dining room into the hall, then turned around 180 degrees and slowly tipped over again to be got round that dog leg.

The last time we bought a settee was after our daughter got married and we turned her room at the back of the house into a study. The delivery men brought the settee into the house. It looked like the one we had ordered until they got it into that hallway, then it was too large to be moved into the next step. I was really puzzled because we had bought a smaller one knowing the problem.

One of the men looked at the label on the settee, they looked at reach other, and manoeuvred it back out of the house to their van.

Yep .............. it was a 3-seater settee not our 2 seater :-D

Two identical settees to be delivered by the same van!!

Our 2-seater was successfully moved through the dog leg :-)

We know that any furniture for the family at the back of house will have to go in or out of the window unless it is a 2 seater settee or smaller!

Ann you have made me think, D has a new suite ordered since we moved out, all our stuff was put in through the back door, so I will tell her to enquire if she will have the same trouble as your daughter.she has our old two seats until it comes.
I hope it all comes right for your daughter and I certainly agree with you about never stop worrying about them whatever age they are....

You never do stop worrying about them do you. Your poor daughter has had enough to cope with lately. I hope it gets sorted out for her.

When we moved here two years ago I had no worries. Decent width doors everywhere plus double doors into the living room and kitchen/dining room and a large hallway with lots of turning room. Added to that the removal crew knew the house as they had moved the previous occupant in and a week earlier had cleared the house for him as he was abroad.

All went well till they tried to get a king size bed up the stairs. There are 3 steps curving round at an angle before the stairs turn and go straight up. After the bed got stuck, the men got stuck and everyone had had a couple of cups of tea, the boss man said the only solution was to cut the bed in half. Then a student doing holiday work with them came up with the answer though Health and Safety would not have approved! I couldn't watch as I was sure one of the men would fall and break his neck. All I can say is that bed is never coming down again :-D

Liz :-) I am sure he would be for a joke trying to put a spoke in the works. She can afford expensive but always remarks that she doesn't now have the voice of reason telling her she can't afford it. When it is solved I will mention it.

I am not sure if it is the front door of the bungalow (1930s built) or the turn into the lounge off the hallway that it won't make. It is two settees, one 3 seater and one two. I am assuming neither will go in as they didn't deliver either. If I remember right it is quite wide across the seat but my thoughts are, not only should the salesman have mentioned a potential problem, it should also be on the suite description that wide access is required. (Oh, of course, then they probably wouldn't sell it, I seem to remember it was one of the most expensive in an expensive shop) I do remember that the salesman was very garulous about how wonderfully the furniture was made, couldn't stop him talking.

It seems that furniture these days, especially sofas, is huge - deeper and longer often with very large arms. We had 2 new ones last year and brought them through the conservatory as we don't have a hall, just a 'snicket', and it's a tight turn. I deliberately chose 'less large' ones but they're still quite big!

We have fun and games with anything to go upstairs - steep and winding stairs. When we did the bathroom a few years ago, decided to have glass panels in the shower rather than tiles. Company measured up and OH was concerned that the large panel wouldn't get up the stairs - they weren't worried...Well we ended up having to take all the balustrade spindles off the top of the stairwell to get it in.

Hope your daughter gets it sorted - it is a complete pain but seems to be quite a common problem these days

Apparently it is the front door that it won't go through, they only tried the 2 seater.

Anne, If her Bungalow has Double Glasing, would it not be possible to get the furniture through the windows,(Its easy to take out and put back, Might be worth exploring this. Take care, **M**. :-D

We had to remove the front door to get Strays old suite in
but it worked Her new one came to bits so was much easier

Ive known Neighbours remove their front windows to get them in

Merlin, yes she has double glazing, not sure how it is affected because the window is a bow but the shop are supposed to be getting somebody to look at that possibility.

Joy, yes if they could remove the legs it would be fine but it is solidly built with non removable legs.