General Chat

Finally arrived at 7.15pm. still not unpacked it as by then we were too tired.

Oh, I complained Mr M. Not just about the service I received re the computer, but also about the attitude of 'other' staff to one of the poor blokes on the 'Knowhow' desk!!!
Also voiced my dismay that a bloke was re-tuning his huge TV on the tiny 'Knowhow' desk (surely not computer related? Could have been done on the huge desk at the front of the store, overseen by one of the general bullies/staff?) so those with computer problems couldn't actually be dealt with.

Best to any complaints on the companies FB/Twitter Customer Services page. You normally get an answer of some sort.

I went to Curry's for guidance on getting rid of a Trojan. I was sold a card, and had to put the numbers into a search engine.
I explained that it was the search engines that had been affected - was told it would be okay.
It wasn't - it made it worse.
Ended up taking the computer (a tower) to the shop.
Took them a week to sort it.
Brought it home - different problems :-|
Took it back.
Collected it a week later - it worked - but, despite my giving them my password, they'd overridden it, so now I don't have one.
Still, it only cost the price of the original miss-sold card :-D


I also had a fridge-freezer from Curry's.
They took away the old one, but didn't unpack the new one.

I must have been lucky. I had a washing machine and tumble dryer delivered by Currys a couple of months ago. They arrived within the time slot and rang me about 30 minutes in advance to say they were on the way. They unpacked and took the old washing machine away as arranged. I was well pleased :-D. Sorry you haven't been as lucky :-(

Arrived 7.30. We were told when we ordered that they would unpack, I knew they had not unpacked daughters so I was dubious, and they didn't. So it is still all packed up and in the conservatory. They said no way could they have been here by five as they were not loaded up until ten and they still have loads of deliveries to make. I think they need to sort out the office staff so they are all singing from the same song sheet. Not impressed with Knowhow.

Currys will refund any delivery costs incurred if the delivery misses the slot.

I have a complaint with Hermes ongoing. The driver stated on tracking that he tried to deliver and he certainly didn't! At 11.37 on the day I was sat by the window and Amazon delivered that morning.

No card through the door, no attempt to leave with a neighbour and certainly NO van outside. Am I angry? you bet I am.

Sue

Is there any number you could ring ? perhaps the lorry has broken down :-(

And still not here

We have tracked it, it says it is out for delivery. :-( :-(

I'll let you know next week Ann when I am expecting a tumble drier also :-)

Can you track it to see if its left the depot?

When waiting for a delivery for which you have been given a time slot, the thing is rarely delivered at the beginning of that time slot?

waiting for a tumble drier to be delivered by Currys. time slot 1pm to 5pm and it still is not here.