Tree loading

General Chat

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Profile	Posted by	Options	Post Date
Member Since: April 2012 Posts: 9 Send Message	Deborah	Report	8 Jan 2016 11:37
Member Since: April 2012 Posts: 9 Send Message	Is anyone else having a problem getting their tree to load?
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	8 Jan 2016 14:51
	Have you tried to contact support yet as suggested on your other thread? http://www.genesreunited.co.uk/boards/board/general_chat/thread/1357160
Member Since: April 2012 Posts: 9 Send Message	Deborah	Report	8 Jan 2016 20:10
Member Since: April 2012 Posts: 9 Send Message	yes, they have not got back to me
Member Since: January 2004 Posts: 5,249 Send Message	Kense	Report	8 Jan 2016 22:09
	I expect you will have to wait until Monday now. My tree (3000 entries) loads OK.
Member Since: April 2012 Posts: 9 Send Message	Deborah	Report	8 Jan 2016 23:24
Member Since: April 2012 Posts: 9 Send Message	They sent me an email the other day saying they had an exceptional amount if queries so unless it rectifies itself guess it will be Monday. Just wondering now if it is something I am doing wrong especially since yours loads ok with 3000 entries. I have really only just started on mine and have quite a lot to add on so it is a bit frustrating. I can get a list of relatives up, but not the tree. It was fine on Monday.