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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

SylviaInCanada

SylviaInCanada Report 9 Apr 2016 22:02

contact GR at the following email address, they are the only ones who can tell what the deduction was for.

They don't reply on the Boards!

[email protected]

Andysmum

Andysmum Report 9 Apr 2016 17:32

Standard membership is currently £14.95 for 6 months.

This sounds like the above with a 10% discount.

Ron2

Ron2 Report 9 Apr 2016 16:43

IF you've changed your email addy but not changed it on this site then tis possible any subs would have been notified to an old address. Sounds like subs to me tho

AnninGlos

AnninGlos Report 9 Apr 2016 11:29

If it was subs you would have had an e mail saying theyw ere going to take it. Mine is due 14th April and I had an e mail.

Kay????

Kay???? Report 9 Apr 2016 10:11

your membership runs from April is it your annual subs>with a discount.

+++DetEcTive+++

+++DetEcTive+++ Report 9 Apr 2016 09:57

Seems a strange amount Barbara. Are you sure it wasn't a 'grandfather' renewal rate?

£4.95 buys you 50 credits valid for 30 days
£17.95 buys 200 credits valid for 90 days.

If you did buy & use credits, remember to save the image to your computer otherwise you won't be able to see it after the 30/90 days.

Barbara

Barbara Report 9 Apr 2016 09:35

£13.46 was taken from my account on 9 March and I'm trying to find out how many credits this should have bought me but the FAQs list doesn't seem to provide the answer. Any help out there please?