General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

trouble accessing ancestry

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

ForeverMystified

ForeverMystified Report 27 Jul 2016 16:23

Please can anybody let me know if ancestry is down, not been able to access all day.
Thank you :-S

LaGooner

LaGooner Report 27 Jul 2016 16:25

I am having no problems with it at all today

K

K Report 27 Jul 2016 16:27

I have no problems either

Researching:
Anstee/Bucks; Russell/London; Durose; Pease/North Yorks; Kelly/IoM

ForeverMystified

ForeverMystified Report 27 Jul 2016 16:29

Thank you LaGooner guess I'll wait till my computor man ( son ) arrives

Frances x

Rambling

Rambling Report 27 Jul 2016 16:31

People reporting problems on FB page,

Ancestry's response

"this has been reported and we are currently investigating these reports. We are sorry for any frustrations caused and we thank you for your patience while we work to resolve it."

Researching:

ForeverMystified

ForeverMystified Report 27 Jul 2016 16:47

Thank you Rambling Rose.

Francesx

PatinCyprus

PatinCyprus Report 27 Jul 2016 17:18

People on RootsChat talking about problems so you're not alone :-)

Researching:
Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc

RolloTheRed

RolloTheRed Report 27 Jul 2016 17:34

https://isitup.org/www.ancestry.co.uk

up

Researching:
The Man In the High Castle

ForeverMystified

ForeverMystified Report 27 Jul 2016 18:06

Thank you folks x

Gwyn in Kent

Gwyn in Kent Report 28 Jul 2016 10:48

Have just spoken on the phone to a friend (UK)
She can't access Ancestry this morning and so phoned them and was told it is a problem with BT and Ancestry.
She can access any other site she chooses online, so not quite sure what is the ongoing problem.

+++DetEcTive+++

+++DetEcTive+++ Report 28 Jul 2016 10:58

BT has been playing up in the last few days. It could be relevant depending where she lives. We have BT and Ancestry is fine.

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

+++DetEcTive+++

+++DetEcTive+++ Report 28 Jul 2016 11:15

Got a 'banner'

Note: You may be experiencing some intermittent service with the Ancestry.com website. We apologize for any inconvenience this might cause and appreciate your patience as we work to resolve the problem as quickly as possible.

Not sure how I got onto the .com site, but there you go :-S

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

RolloTheRed

RolloTheRed Report 28 Jul 2016 11:19

still up
if you have problems then it is with yr ISP not Ancestry

www.ancestry.co.uk is up.
It took 192 ms for a 200 response code with an ip of 66.43.22.170.

Researching:
The Man In the High Castle

Janet

Janet Report 28 Jul 2016 12:00

Rang them this morning and I was advised to change to Chrome. Will have another go. I don't have BT so that is not the problem. At least I know now that I am not on my own. Nuisance though.
Hmph

Researching:
Mellors of Fulstone- Haighs of Fulstone- Haighs of Horbury -Fowlers of Sheffield -Ashton/Acomb of Keighley-Broadheads of Mearhouse-Nixons of Bradfield- Hopwood of Dewsbury and Elland-Procter/Proctors of Malham

PatinCyprus

PatinCyprus Report 28 Jul 2016 12:08

I have been on Ancestry twice this morning, early on and a few minutes ago and have had no problem at all. I am on Chrome Janet so that may be why I haven't had a problem. :-)

Researching:
Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc

Janet

Janet Report 28 Jul 2016 12:17

Can I just check that you have used the Search facility? I have no problem with opening my tree or any other tab apart from Search.

Researching:
Mellors of Fulstone- Haighs of Fulstone- Haighs of Horbury -Fowlers of Sheffield -Ashton/Acomb of Keighley-Broadheads of Mearhouse-Nixons of Bradfield- Hopwood of Dewsbury and Elland-Procter/Proctors of Malham

PatinCyprus

PatinCyprus Report 28 Jul 2016 12:31

Yes I've just been searching marriages and found the one I wanted. :-)

Researching:
Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc

Janet

Janet Report 28 Jul 2016 15:59

Thanks. Still haven't got round to sorting out Chrome.
:-(

Researching:
Mellors of Fulstone- Haighs of Fulstone- Haighs of Horbury -Fowlers of Sheffield -Ashton/Acomb of Keighley-Broadheads of Mearhouse-Nixons of Bradfield- Hopwood of Dewsbury and Elland-Procter/Proctors of Malham

ForeverMystified

ForeverMystified Report 28 Jul 2016 18:46

All problems seemed to have been sorted with my access, just left it for the day and tried fifteen minutes ago and heyho all systems go.

:-D

BrianW

BrianW Report 29 Jul 2016 08:09

I seem to be able to access it using Firefox but not through Internet Explorer.

Researching:
Sherwood (Kent); Jesson (London); Worboys (Herts)