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No they're not all awful - and I have had recent experience. My sister received care and treatment at 3 different hospitals, and finally a hospice. Whilst she was still 'compos mentis', she had nothing but good to say about them all, and the staff. What I saw, albeit through sad and frightened eyes, backed it up.
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My sister and I complained years ago about Southampton and the way they treated my dad, and the way they talked to my mum.
All hospitals seem to be awful these days too many managers and no one actually caring for the sick
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If you really want to raise a stink, Kent on-line would probably run an article. Mind you, the readers comments could be hurtful and it wouldn't achieve much.
MM hospital have been slated by the QCC, but as this occurred last year things might have improved. Even if they'd checked he was 'clean' before he was transported, it would have been something.
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I complained bitterly about my Dad's care - or lack of it rather - in his final days in Sully Hospital near Cardiff. Such was the manager's horror at reading my complaint he immediately made arrangements to meet with me and my sister. She lived in Hereford and he said he was willing to drive with me to Hereford. I had no intention of sitting in a car with him for the journey so we arranged to meet at my workplace - Whitchurch Hospital, Cardiff. The outcome was a full blown apology and a reprimand for the night sister who was an absolute bitch
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Shirley
I am so sorry to read this.
Sometimes you just want a brick wall to bag your head on (you'd get into trouble if you banged theirs on it).
<3
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her dad ,my hubby passed away 24th oct 2015 in the wisdom hospice Rochester Kent
where he had been transferred to on the 23rd oct 2015 from home
he had been in Medway hospital for 7 weeks as an emergency admission with sepsis
whilst a lot of his care was ok a lot left things to be desired
he had to have a catheter cos his mobility was shot due to advanced Lewy body dementia. he was able to defecate but wasnt able to go to the loo as he couldnt sit up unaided let alone to get out of bed to go to the loo
he was in pain with the catheter and embarrassed to have adult panty pads; he knew when he wanted the loo but with no mobilty he had to poo himself.
he was diagnosed as incontinent which really wasnt true he just didnt have the mobilty to get up and go to the loo
Both my daughter and I reported to the staff at times that he was in pain with the catheter but this was glossed over as he has to have it in and here have some paracetamol . Nothing was in his notes about the pain so the doctors hadn't been informed about it
Soo they buggered up his ambulance appointments to get him home to tie with his new carers visits . He was supposed to be home at 11.30 am to tie with his carers first visit . They arrived he didn't .!!
he finally came home at .4.45 pm and was put in the hospital bed in the lounge still wrapped in hospital sheets. i kissed him and said lovely to have you home . but you stink !!!
his carers then tried to get him comfy to find he was shitted from his knees to his waist and it was a big problem to get his jama trouser bottoms off and his panty pad cos he was so shitted up
the senior carer said they give em medicine to open them and he had been in that state for some hours
they have admitted he hadnt been checked and measures have now been put in place
From when our daughter first sent her complaint in Nov 2015 they have stalled with excuses said they were waiting for various dept reports !!!
daughter finally gave them an ultimatum and all of a sudden his file had gone AWOL and only just been found
They admit he had been given medicine the evening before to open his bowels but he hadnt been checked all day to see if he was clean
other issues have been washed over,even implying family had misinterpreted what they had been told
We were told the day after he was admitted that he had cancer but they wouldn't treat it due to his impaired kidney function ,he did have sepsis that they would treat but the oncology dept would be consulted about what would be done about the cancer. X Ray's had shown he had it in his liver and lungs ,they were going to do ct scan too as they thought he may have had a stomach bleed
The doctor said If he asked was he to be told he had cancer.. I said no he wouldn't be able to cope be with it .
We were all devastated with the news
Good job I said no because the next day his junior doctor called me in when I was visiting and we have some very good news and good news . He DOESNT have cancer ,the ct scan showed he had cysts on his liver . We knew that cos he had had tests a few months previously, plus what looked like lesions on his lungs were in fact where he was vomiting so much he must have moved when the X-ray was being done so it blurred. Mr !!!!!! the doctor says he is sorry IF he caused the family any distress
The good news too was he hadn't had a bleed
The report said the doctor thought he had cancer at the time so he thought we should be informed but he did say he need the scan to confirm it .and to check for the stomach bleed
He didn't say that and I wasn't alone when that was first told to us.
Our grandaughter. Grandson and his wife were also there as the doctor rang me to say he wanted to talk to me before he went off for the weekend and I managed to get some family to get there with me for the talk
I really object to being labeled a silly old lady who is confused on what I was told
Daughter and I have discussed the report and accept some of what is said is accurate but lots is glossed over
they have said though that some practices need looking at and corrections are being put in place
a bit of an apology that his care wasnt up to scratch.,it's taken 9 months too for them to come back finally after stalling around and just doing we are still looking in to it letters to keep within the supposed guideline times for complaints.to be dealt with
i just hope i dont end up in Medway Hospital
his care didn't cause his death but it didnt ease his passing for him and his family
some elderly folk are not treated with the dignity they deserve
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