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Top tip - using the Genes Reunited community

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Viewing someone's tree

ProfilePosted byOptionsPost Date

Phyll

Phyll Report 22 Oct 2016 15:57

Thanks Jemima

Probably not. She approached me first for information so I don't know what she has done.
I will ask her to check the 'my contacts' box.
regards
Phyll

JemimaFawr

JemimaFawr Report 22 Oct 2016 15:48

Hi Phyll :-)

Has the person allowing you to view his/her tree made sure that they have checked the box in the "My Contacts" list in the Messages Section to allow this?

Phyll

Phyll Report 22 Oct 2016 15:45

I have been invited to view a person's tree on here but all I keep getting is 'you do not have the credentials to view'. I am signed in, have the person's oermission, so what are they on about?
Anyone know why?

Thank you
Phyll