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Membership Auto Renewal
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RolloTheRed | Report | 3 Dec 2016 14:02 |
"Upgrade" does the same thing |
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Inky1 | Report | 3 Dec 2016 13:48 |
Ah. Found under FAQ's |
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Inky1 | Report | 3 Dec 2016 13:38 |
My small caps. |
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RolloTheRed | Report | 3 Dec 2016 12:49 |
They do store the card details ( inc the 3 digit security code ) which is why aut on/off matters. To change card details or type of sub. choose "Subscribe" from the top menu which is in small cap letters. |
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Inky1 | Report | 3 Dec 2016 12:14 |
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RolloTheRed | Report | 2 Dec 2016 18:56 |
Even if you have auto renewal set to OFF if you then use a different browser or another computer as soon as you log in to GR it sets auto renewal back to ON overriding any previous OFF setting. I have also seen OFF change to ON when a browser gets a significant upgrade. IMHO this is sneaky and is not consistent with UK OFCOM rules though it is not as yet illegal. Ancestry put up an in your face banner reminder if subs unpaid.. |
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SylviaInCanada | Report | 2 Dec 2016 17:57 |
To get back to the OP ........... |
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SylviaInCanada | Report | 2 Dec 2016 17:54 |
Ken posted ..... |
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RolloTheRed | Report | 2 Dec 2016 10:43 |
For all and any internet, charity and so on subs rather than using a real bank account I just use a money card which I charge up as needed. This avoids unexpected fees. As a plus if (when?) the company gets hacked losses are restricted to what is (was) on the money card. |
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Kense | Report | 2 Dec 2016 09:20 |
Sylvia, in the UK chicken refers to both sexes. Hen or cock is used if the sex of a chicken is to be defined. |
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Von | Report | 2 Dec 2016 08:59 |
If you no longer wish to be a member then just cancel your direct debit. |
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SylviaInCanada | Report | 2 Dec 2016 00:03 |
I've just updated my card details on FMP, let's see what happens next! |
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SylviaInCanada | Report | 1 Dec 2016 20:51 |
Vera ............. |
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SuffolkVera | Report | 1 Dec 2016 18:54 |
You were lucky to get an email at all Sylvia. I didn't :-(. I just got the highlighted renew which I might not have noticed except that I keep a note on my calendar of when the sub is due. |
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SylviaInCanada | Report | 1 Dec 2016 18:10 |
Like Joan ............ |
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Dermot | Report | 1 Dec 2016 16:37 |
Any collection by D/D with a different/higher amount requires prior notice being sent to the customer. |
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JoyBoroAngel | Report | 1 Dec 2016 16:30 |
Every body I know who has asked for a refund |
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Kense | Report | 1 Dec 2016 16:23 |
Perhaps the email address that GR have for Stephen is out of date. |
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MargaretM | Report | 1 Dec 2016 14:02 |
I agree, Joan, £71.00 is an awful amount to be taken from your bank account without your knowledge. |
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Amokavid | Report | 1 Dec 2016 12:27 |
But it would seem that for some it doesn't always go right! |
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