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why wont it let me click on purple numbers

ProfilePosted byOptionsPost Date

helen

helen Report 15 Feb 2017 21:43

Im having problems with trying to click on other trees click on purple numbers in corner of ancestor and it says view i click view then nothing can someone help please :-(

Andysmum

Andysmum Report 15 Feb 2017 22:04

The results come up on a separate screen, underneath your tree.

I had the same problem as you, until I sussed it out!! :-)

RolloTheRed

RolloTheRed Report 16 Feb 2017 11:00

As Andysmum says the browser will open a new window under yr current which you can switch to. if you change yr browser settings to "automatically switch to new widow" you wont have to do that.

If you have a large enough screen or a 2nd monitor then you can drage the results window and thus see tree and results side by side.

helen

helen Report 16 Feb 2017 20:25

Thankyou both for your help fingers crossed I can do it thanks again :-)