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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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Profile	Posted by	Options	Post Date
Member Since: April 2004 Posts: 46,045 Send Message	SylviaInCanada	Report	14 Sep 2017 17:59
	you know ................. I'm getting deja vue about events that happened with this site in the past :-( :-\| Back then, they also used to deny it was their fault, or we're looking at it, or let us know if these "events"happen during the next week, we can't duplicate the problem, etc etc etc Not much used to happen to improve the situation then either I'm glad I have never bothered with My Watched Threads!!! One less stress in my life! ;-)
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: November 2008 Posts: 39,699 Send Message	PatinCyprus	Report	14 Sep 2017 15:25
	I have had a reply and they say I must tell them if I haven't received any in the next week. :-0
	Researching: Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	14 Sep 2017 15:06
	Strangely Indo still get alerts re MPs.
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: November 2010 Posts: 72,449 Send Message	Mersey	Report	13 Sep 2017 15:20
	Lots of errors on here today!!
	Researching: #Be Kind
Member Since: November 2008 Posts: 39,699 Send Message	PatinCyprus	Report	12 Sep 2017 16:50
	I've e-mailed them, one of my watched thread has 2 additions 10th and 12th September without notification. Hope they get this sorted. :-( :-D Thanks Ann :-D
	Researching: Lloyd,Paddock,Cooper,Morris,Rigby West Midlands Salop Worc
Member Since: January 2005 Posts: 5,929 Send Message	SuffolkVera	Report	12 Sep 2017 16:19
	I have also had a response from Genes, saying they are aware of the problem and working to put it right
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	12 Sep 2017 09:38
	I have said before that this is very recent for me I was getting alerts until August.
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: April 2004 Posts: 46,045 Send Message	SylviaInCanada	Report	11 Sep 2017 21:15
	it hasn't been working for several years. I use My Threads!
	Researching: My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.
Member Since: January 2005 Posts: 5,929 Send Message	SuffolkVera	Report	11 Sep 2017 19:50
	Ann, I think I said before that I haven't had an email alert for years but as I only have a few threads on Watch and can easily check them manually I haven't bothered about telling Genes. However I will send them an email now. EDIT Email sent to Genes
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	11 Sep 2017 19:20
	I see nothing has happened about this then? Well it hasn't for me, still having to manually check my threads for replies.
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: April 2004 Posts: 23,195 Send Message	Joy	Report	31 Aug 2017 18:36
	I am sure I reported this quite a while ago.
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	31 Aug 2017 16:57
	Response ( very quick!) "Thank you for taking the time to report this problem - we have added your details to the error report. Our technical team are aware of the specific problem that you reported and we will be implementing a solution as soon as is possible. Your patience while we work to resolve this is much appreciated."
	Researching:
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	31 Aug 2017 16:04
	Thanks Rose.
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	31 Aug 2017 16:00
	Have sent a message to Support Ann :-)
	Researching:
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	31 Aug 2017 15:47
	Please let them know then, theya re trying, they say they didn't know anything was wrong with it.
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin
Member Since: January 2003 Posts: 49,504 Send Message	Shirley~I,m getting the hang of it	Report	31 Aug 2017 15:05
	I have had the opposite got notifications for threads I was supposedly watching but wasn't Even checking I found I hadn't done the watch this !!
	Researching: Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	31 Aug 2017 15:00
	I am apparently watching this thread, but I'm not and never was "Pathetic! Trump boards his plane Nyx 31 Aug 2017 "
	Researching:
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	31 Aug 2017 14:56
	Well that's a new name , customer support at FMP ;-)
	Researching:
Member Since: April 2003 Posts: 63,086 Send Message	AnninGlos	Report	31 Aug 2017 12:06
	The technical team are trying to sort this but have been unable to replicate the problem. If anyone has had problems with not receiving alerts for WATCHED THREADS would they please contact genes support as in the following I have had from them. "Dear Ann, Thank you for your reply. I have passed this onto the technical team - they are currently unable to replicate this, but if you know of anyone else who is experiencing this, please encourage them to get in touch with us. The technical team will continue to look into this. With kind regards, Eleanor Overthrow-Jones"
	Researching: Photo spring Researching Somerset, Dorset, Hampshire, Derbyshire, Staffs, Devon, Glamorganshire. Ingram, Masters, Tamblyn, Knight, Warner, Bate, Allen, Riggs, Dominey, Duffin

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