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Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
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  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

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ADDING PHOTOS AND DOCUMENTS TO FAMILY TREE

ProfilePosted byOptionsPost Date

+++DetEcTive+++

+++DetEcTive+++ Report 6 Jul 2018 19:34

Robert, if you post on the boards, it isn’t GR support who reply. It’s ordinary paying subscribers, just like you & I :-)

It you ever do want to contact a GR employee, it’s best to email them direct. It’s been years since they replied to a thread on the community boards.

[email protected]

Robert

Robert Report 6 Jul 2018 18:08

Thank you forbtaking the time to reply and help. GR Support been very quick response .... All sorted now;?just didnt fullly understand the Keepsafe process.

+++DetEcTive+++

+++DetEcTive+++ Report 6 Jul 2018 16:10

Upload them to your Keepsafe, then attach them to the relevant people.

https://www.genesreunited.co.uk/help/faqs
Select Keepsafe from the list on the left. That’ll explain it to you.

Robert

Robert Report 6 Jul 2018 10:16

Maybe its an age thing; but I seem to have forgotten how to do this; and dont see anything obvious on the site?