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Tree loading?

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ProfilePosted byOptionsPost Date

Lisa

Lisa Report 2 Feb 2019 20:54

Apologies for posting here but............... is anyone else having trouble getting their tree to load?

SylviaInCanada

SylviaInCanada Report 2 Feb 2019 22:00

accidental duplicate posting ...............

responses on the other thread

https://www.genesreunited.co.uk/boards/board/general_chat/thread/1375525

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Dorothy

Dorothy Report 3 Feb 2019 00:18

yes I am it is very annoying no one is attending to this problem :-(

SylviaInCanada

SylviaInCanada Report 3 Feb 2019 03:49

Dorothy .....

have you tried complaining to GR???

They do not respond to post on the Boards

Contact support .........

[email protected]

They will usually reply in 3 business days ....... they work Monday to Friday, ca 8:30am to ca 4:30 pm

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Kense

Kense Report 4 Feb 2019 16:13

Now fixed. :-)