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Top tip - using the Genes Reunited community

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Tree loading?

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ProfilePosted byOptionsPost Date

Lisa

Lisa Report 3 Feb 2019 10:16

Looks like we're back in business, guys.

Gillx

Gillx Report 3 Feb 2019 08:45

My tree won't load, it did on the first attempt, but when I tried again nothing happened. It started playing up last night. I hope it's sorted soon.

SylviaInCanada

SylviaInCanada Report 3 Feb 2019 03:51



have you tried complaining to GR???

They do not respond to post on the Boards

Contact support .........

[email protected]

They will usually reply in 3 business days ....... they work Monday to Friday, ca 8:30am to ca 4:30 pm

Audrey

Audrey Report 3 Feb 2019 00:25

I've had problems since 7pm on 2nd February. Reloaded tree once, but as soon as I went to edit someone it just beach balled

Caroline

Caroline Report 2 Feb 2019 21:59

Got a washer will that work ?
Yep problems loading tree again! It's the snow what else :-)

+++DetEcTive+++

+++DetEcTive+++ Report 2 Feb 2019 21:10

Yes. Does anyone have a shilling for the meter? ;-)

Lisa

Lisa Report 2 Feb 2019 20:54

Apologies for posting here but............... is anyone else having trouble getting their tree to load?