General Chat

Top tip - using the Genes Reunited community

Welcome to the Genes Reunited community boards!

  • The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
  • You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
  • And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
  • The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Boards

Quick Search

Single word search

Tools

Findmypast DNA Banner

Icons

  • New posts
  • No new posts
  • Thread closed
  • Stickied, new posts
  • Stickied, no new posts

Support

Login to Add Reply Watch This
ProfilePosted byOptionsPost Date

Alyson

Alyson Report 19 Jan 2020 16:49

How do I contact the support team? I seem to have created a copy of a relative and I now want to combine them to make one relative?

Rambling

Rambling Report 19 Jan 2020 16:52

email [email protected]

Researching:

Alyson

Alyson Report 19 Jan 2020 17:20

Thank you! I'll do that :-)

SylviaInCanada

SylviaInCanada Report 19 Jan 2020 18:09

Don't expect a quick answer ........... they say they will respond in 3-5 business days.

They work Monday to Friday ca 8 or 8:30 am to ca 4 or 4:30 pm, UK time.

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Island

Island Report 19 Jan 2020 18:18

some also work evenings so I was told by a member of the GR team.

Researching:
I'd trade all my tomorrows for a single yesterday

SylviaInCanada

SylviaInCanada Report 19 Jan 2020 20:06

I've not seen any evidence of that!!!

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.

Island

Island Report 19 Jan 2020 20:23

That's a bit rude Sylvia!

Researching:
I'd trade all my tomorrows for a single yesterday

SylviaInCanada

SylviaInCanada Report 19 Jan 2020 20:32

Sorry Island, it wasn't meant to be.

I wasn't doubting what you were told or posted.

Just that I have not seen any evidence ................. RR'd posts seem to take at least as long as they ever have, and responses to emails seem to take at least 3-5 business days.

Researching:
My brother, photo taken in September 1991 just a couple of weeks before he died. ............................................................ To help us and to get better results, please post as much detail as you can, especially name, date(s) and place. Also say what you already know.