renew ???

General Chat

Welcome to the Genes Reunited community boards!

The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
The Genes community will go out of their way to help you, so don’t be shy about asking for help.

Profile	Posted by	Options	Post Date
Member Since: April 2013 Posts: 1 Send Message	Paula	Report	8 Feb 2020 20:07
Member Since: April 2013 Posts: 1 Send Message	hi guys, not been on my tree for a while couple of years to add anything. any ways it says wants me to renew but on my bank statement its already been taken via paypal. any ideas what do I do.
Member Since: January 2003 Posts: 49,504 Send Message	Shirley~I,m getting the hang of it	Report	8 Feb 2020 20:15
	If you can post then you must be a full member
	Researching: Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957
Member Since: February 2006 Posts: 36,149 Send Message	Rambling	Report	8 Feb 2020 20:35
	Email [email protected] office hours Monday.
	Researching:
Member Since: January 2008 Posts: 2,679 Send Message	Andysmum	Report	8 Feb 2020 22:02
	It sounds as though your actual renewal date isn't for a few days yet, if your headings are still showing RENEW. If I'm correct, then go into your account and cancel the auto-renew and then get in touch with Paypal and get the money refunded. I don't use Paypal but I gather they often take money early and then hold it until the right date. If I'm wrong, then do what Rambling said and email Genes Support on Monday.