Help Centre - Frequently Asked Questions
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- Building your Family Tree
- Deleting your Family Tree
- Exporting Gedcoms
- How do I view trees that have been shared with me?
- How do I view other trees?
- How do I print out my family tree?
- How do I change the parents of someone in my tree?
- How do I change my root person/tree owner?
- How do I edit details already in my tree?
- How Do I Delete My Tree?
- Importing Gedcoms
- Why do I see an error when trying to view my tree?
- Why can't I see all of my shared trees on my dashboard?
- Why can't I see the 'Save' tab on my details panel?
- What are Relative Profiles?
If none of the above FAQs answer your question, please submit your query to our dedicated support team.
How Do I Delete My Tree?
You can remove your entire family tree by clicking here. This will not delete your registration.
Your tree isn't remove immediately. Your request is placed in a queue and actioned shortley afterwards. When you delete your tree, all the names apart from your own (or the name you've entered as the opening point of your tree) will be permanantly removed and cannot be reinstated.
New Military Records
Was your ancestor a war hero?
View thousands of new military records including Chelsea Pensioner records, Military Nurses, Prisoners of war and much more.