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Certificates - all I want for Christmas

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ProfilePosted byOptionsPost Date

Is it a bird? is it a plane?

Is it a bird? is it a plane? Report 24 Dec 2004 11:15

Am I the only one whose had theres all sent out separately?

Sandra

Sandra Report 29 Dec 2004 12:15

Still not got mine !! Order at the beginning of December despatch date 16th!!! Not in this morning Post just junk mail!!!

Is it a bird? is it a plane?

Is it a bird? is it a plane? Report 29 Dec 2004 12:22

Sandra, My other 2 haven't arrived yet either :( And we're waiting for my sister's letter from Cambridge so everyone's watching the post in the mornings!

Linda

Linda Report 29 Dec 2004 15:11

Still not had my certificates, despatch date 16 december. I emailed them today got this reply. Service Announcement As a consequence of the popular BBC 2 series ' Who Do You Think You Are' we are experiencing exceptionally high levels of requests for certificates. Currently we are despatching the majority of standard orders with a GRO index reference between 8 and 11 working days* after receipt. Please note that orders of up to 5 certificates are currently being despatched as single applications. Customers may therefore receive their orders in up to 5 separate envelopes. This is a temporary measure to enable us to increase efficiency and maintain despatch dates as above. We apologise for any inconvenience caused. *Please note that this excludes Saturday and Sunday, as well as the following dates during the Christmas holiday period: Monday 27 December 2004, Tuesday 28 December 2004, Wednesday 29 December 2004 and Monday 3 January 2005. We would like to extend Season's Greeting's to all our customers.

Ann

Ann Report 29 Dec 2004 19:26

I ordered 7 certs on 09.12.2004 and am still waiting :( 3 weeks and still waiting, dispatch date given was 21.12.2004