Dont want to renew membership

Profile	Posted by	Options	Post Date
Member Since: September 2003 Posts: 487 Send Message	Linda from Murton	Report	30 Sep 2008 22:52
	I dont wish to renew my membership when it expires on 12th October. I have tried going into My Account and changing membership to single instead of continuous but it wont let me save the changes. I am not happy that my credit card will be charged automatically. Can someone please advise how I can get in touch with management to stop renewal of my membership or alternatively what steps to take. Thank you.
Member Since: May 2006 Posts: 16,802 Send Message	Click ADD REPLY button - not this link!	Report	30 Sep 2008 23:00
	Are you getting an error when you save the changes? It works fine for me. Rose
	Researching: I am not related to you and I'm not your husband's first wife!
Member Since: June 2005 Posts: 3,379 Send Message	George_of_Westbury	Report	30 Sep 2008 23:06
	Mine changes O K There is a "contact us" tab on the bar running across the bottom of most pages, you could try that to contact GR
	Researching: My avatar is that of my Dad and shipmates, taken onboard HMS Blanche in 1938, place unknown From left to right, my Dad,Sidney Mellor and Sidney Bateman.
Member Since: July 2008 Posts: 5,751 Send Message	Ericthered	Report	30 Sep 2008 23:07
Member Since: July 2008 Posts: 5,751 Send Message	Click on 'contact us' button.....on your Home Page
Member Since: January 2003 Posts: 49,504 Send Message	Shirley~I,m getting the hang of it	Report	1 Oct 2008 07:34
	It doesnt get charged automatically.I have just done my renewal for the 8th,I am on continuous membership,but clicking on the renew now I still had to put my credit card details in again as Genes doesnt store the info Shirley
	Researching: Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957
Member Since: January 2003 Posts: 49,504 Send Message	Shirley~I,m getting the hang of it	Report	1 Oct 2008 10:29
	Strange then cos i only did mine last evening and havent changed my credit card ,but i was directed to imputting the card detail in again
	Researching: Surname Fahse. Germany. Essex .South East London My avatar is one of our wedding photos of 1957
Member Since: December 2002 Posts: 190 Send Message	We're all crazy now	Report	1 Oct 2008 12:29
	I've just tried to change my membership from continuous to single and I get an error message 'That site name is not allowed, please choose another'. When I go back into check if it has worked - it hasn't. Jeannie
Member Since: January 2003 Posts: 16,612 Send Message	Julie	Report	1 Oct 2008 13:07
	I really do suggest you complain to GR they have done something to the site but as of yet can't work out what..Im have problem with the search trees bit
Member Since: June 2005 Posts: 3,379 Send Message	George_of_Westbury	Report	1 Oct 2008 13:22
	I did post yesterday about membership details single and continuous, i stated that mine had changed, however, now i think about it i didn't go back in again to check that it had, just rechecked it all again, and no it does not change, I get that same error message. This is definitely a fault by GR, another one of their gremlins
	Researching: My avatar is that of my Dad and shipmates, taken onboard HMS Blanche in 1938, place unknown From left to right, my Dad,Sidney Mellor and Sidney Bateman.
Member Since: September 2004 Posts: 872 Send Message	Suzi-Wong	Report	1 Oct 2008 13:52
	I've just managed to change mine OK. Suzanne
	Researching: Allison, Wylie,Turnbull, Ker, McDougall, Stuart, Beer, Montgomery, Chapman, Harmon, Lillicrap, Muraldi, Hislop, McKay, McCordick
Member Since: December 2002 Posts: 190 Send Message	We're all crazy now	Report	2 Oct 2008 12:26
	I emailed GR and they have now changed mine to single.

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