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The Missing Years

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ProfilePosted byOptionsPost Date

Renes

Renes Report 12 Oct 2010 08:20

N

Chris in Sussex

Chris in Sussex Report 11 Oct 2010 20:48

Bridget

If you think your tree is 'wrong' and it can't be corrected by a few 'clicks' then I would suggest deleting it totally.

Where do you keep your up to date tree? On here?

Wherever it may be, hopefully, you have the option of downloading a copy that you can then upload to Ancestry.

I know how to do it 'for me' but if you need help to do it 'for you' then I am sure someone on here could talk you through it if you ask :-)


Chris

Researching:
Avatar...My darling Dad. 1931-2019 'Take nothing on its looks, take everything on evidence. There is no better rule' Charles Dickens, Great Expectations. 'A brickwall is a problem that you haven't solved yet' Dave Annal http://media.nationalarchives.gov.uk/index.php/brick-walls-and-lost-ancestors/

Chris in Sussex

Chris in Sussex Report 11 Oct 2010 20:40

Lady in Red

If you import a Gedcom onto Genes it will overwrite the tree you already have on here. In fact you get a warning advising you of it!....So that should solve your problem :-)

Chris

Researching:
Avatar...My darling Dad. 1931-2019 'Take nothing on its looks, take everything on evidence. There is no better rule' Charles Dickens, Great Expectations. 'A brickwall is a problem that you haven't solved yet' Dave Annal http://media.nationalarchives.gov.uk/index.php/brick-walls-and-lost-ancestors/

SpanishEyes

SpanishEyes Report 11 Oct 2010 20:03

Oh The LadyInRed

I wish I could help you but I am sure that someone will know what to do.
I have a Problem on Ancestry and I simply do not kow if I shoul delet every thing and start again, was also given a lot of inaccurate information which has really confused my tree on their!!!

Good luck

Researching:
Wrenn, Ford, and many others!

TheLadyInRed

TheLadyInRed Report 11 Oct 2010 19:27

Not been around for some time as my account was down for about two weeks then was due for renewal etc etc.... I couldn't log in and then found my tree only had about 28 relations instead of the 300+ that should be there. Had to get GR support to sort it out for me.
Just come back on tonight and all of the years of births & deaths have disappeared from my tree.
If I import my backup gedcom file will this correct the problem? It was importing a gedcom that caused all the problems in first place so don't want to do it if it causes just more problems.
Anyone got any tips please?