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ProfilePosted byOptionsPost Date

Mark William

Mark William Report 4 Dec 2014 15:59

Hi folks, I have downloaded a number of certificates but then don't seem to be able to open them up to view them in my keepsake. It's probably really simple but can anyone help me with this please regards mark

Andysmum

Andysmum Report 4 Dec 2014 16:31

If you have just downloaded them, then you will have to upload them into your Keepsafe first, before you can view them.

If you are sure you have already uploaded them, then you should be able to view them.

Point your cursor at Keepsafe in the heading above, then click either View My Keepsafe or Upload To Keepsafe, and follow the instructions.

If this doesn't work, then contact Genes at [email protected]

Good Luck!

Thelma

Thelma Report 4 Dec 2014 16:53

Where can you find certificates on Genes?

Jacqueline

Jacqueline Report 5 Dec 2014 10:05

You can't

Researching:
To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread

MargaretM

MargaretM Report 5 Dec 2014 10:21

But, surely you can't download a certificate from anywhere online? You have to buy them.

Researching:
Great grandmother Dorothy Bean nee Abbott (1858-1908)

Jacqueline

Jacqueline Report 5 Dec 2014 10:34

You can download older ones from SP

And Ancestry have some certs

Researching:
To add feedback, use the white box below, headed 'ADD YOUR REPLY'. Do NOT, please, click on my name unless asked to do so. Do NOT use 'marked as answered' unless your query has been FULLY resolved It is NOT there to indicate that you have sent a message to anyone who posts on the thread, or that you have posted a response on the thread

Kense

Kense Report 5 Dec 2014 11:27

It is worth reading this document if you are reproducing certificates to display on your tree. Especially the FAQs which have been updated since the last time I read them.

http://www.nationalarchives.gov.uk/documents/information-management/reproduction-of-birth-death-marriage-certificates.pdf

Cynthia

Cynthia Report 5 Dec 2014 11:37

Hello Mark William and welcome to the Community boards.



(I'll let Mark William know how to find his replies) :-)

Researching:
ADVICE: Click on 'My Threads' over on the left to find your replies. Please respond to your replies by typing in the Add Reply box at the bottom of the page. Enjoy!

+++DetEcTive+++

+++DetEcTive+++ Report 5 Dec 2014 12:41

Sounds ok then as long as

A) no one living is mentioned, or that they have given their permission.
B) you acknowledge crown copyright

Going back to the OP, one would imagine that Mark has linked a GRO index reference. If those were bought with credit then period for access may have lapsed.
Alternatively, you may find they have opened in another tab.

Researching:
Dormant member as from 20 Sep 2019 . Click on my board name to send a message

Andysmum

Andysmum Report 5 Dec 2014 16:02

When I answered the OP, I assumed (perhaps wrongly) that Mark used the word certificate when he meant document.