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Top tip - using the Genes Reunited community

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ProfilePosted byOptionsPost Date

SJR

SJR Report 6 Feb 2007 22:01

Is anyone else having problems with mesages? I have 2 messages but when I try to access them I am told 'You currently have no messages in your inbox'. Sheila

Ann

Ann Report 6 Feb 2007 22:04

I just checked my messages Sheila + it was VERY slow to open but it worked ok. Regards Ann

Dodger

Dodger Report 6 Feb 2007 22:16

the whole site seems very slow for maybe the last couple of weeks,perhaps it is all linked together,kev

ErikaH

ErikaH Report 6 Feb 2007 22:32

I had the identical problem last night. It cleared itself after about an hour Reg

Scouser from Leicester

Scouser from Leicester Report 6 Feb 2007 22:34

just checked mine slow but ok Paul

Sprack

Sprack Report 6 Feb 2007 22:46

I had the same problem tonight so went in to my contacts list and read the message there. Jenny

maggiewinchester

maggiewinchester Report 6 Feb 2007 22:49

Last year my message box told me I had 1 message- when I didn't. I had 1 message when it told me I had 2!! This went on for months before it was sorted. maggie

Researching:
Henry Floyd (g x 4 grandad) Allegedly the heaviest man in England in 1842

Lorraine

Lorraine Report 7 Feb 2007 12:30

Hi sheila the message box is very slow to open , i have my messages sent my pm , much easier to view. Lorraine

Researching:
derry,breakwell,kinnish,wadlow,penny,smith,woodward,cartwright.

Jenny and Bill Deverell

Jenny and Bill Deverell Report 10 Feb 2007 13:48

I've not been able to access my Inbox for nearly a week. It just times out with the msg call support457. I have messaged support - still not fixed after 5 days. Only way to access messages is via Contacts. I have apparently 18 new messages but I know I've dealt with them - just can't access the Inbox to clean up. (The Delete option on reading a message doesn't work)

SJR

SJR Report 10 Feb 2007 14:49

I contacted GR through 'Contact Us'. They replied and now everything is fine, for now!. Sheila