Can't see my tree!

Genealogy Chat

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Profile	Posted by	Options	Post Date
Member Since: November 2005 Posts: 8 Send Message	Helen	Report	15 Dec 2006 06:46
Member Since: November 2005 Posts: 8 Send Message	For the last couple of weeks I have not been able to access my tree or anyone else's. My tree starts to appear and then the whole screen turns the greeny shade and it says 'done.' Any thoughts?
Member Since: August 2003 Posts: 1,538 Send Message	Sprack	Report	15 Dec 2006 09:14
	Helen Have you tried this?, hover over where it says VIEW IMIDIATE FAMILY then tick the imidiate family box. Jenny
Member Since: June 2004 Posts: 0 Send Message	Linda	Report	16 Dec 2006 01:27
Member Since: June 2004 Posts: 0 Send Message	I've had the same problem for the past two weeks. I've followed all the suggestions given by the GR support team but I still can't view my tree unless I'm really fast and click on 'view old tree' as soon as the top of the page appears. If I'm not fast enough, I end up with just a green page. I don't even get an error message (which I did when this problem first appeared). Linda