Genealogy Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
READ THIS. A response from Genes support team.
Profile | Posted by | Options | Post Date |
---|---|---|---|
|
Janet 693215 | Report | 12 Dec 2006 19:26 |
Thanks for your email J****, We were carrying out price testing on the site yesterday, which is why you may have seen a different amount if you went to the upgrade area. I can confirm that the fee for members renewing their membership is still currently £9.95 Please let me know if you need any further assistance. Best regards, J**** The Genes Support Team |
|||
|
Janet 693215 | Report | 12 Dec 2006 19:27 |
I e-mailed GR yesterday re; the price of renewal which had apparently jumped from £9.95 to £13 and pasted below is their response. |
|||
|
Joy | Report | 12 Dec 2006 19:29 |
Thank you, Janet. I remember when they did 'price testing' before. |
|||
|
KiwiChris | Report | 12 Dec 2006 19:32 |
What on earth is 'price testing'? Trying it out to judge the reaction to see just how much people will pay? What sort of way is that, to do business? Christine in NZ |
|||
|
Janet 693215 | Report | 12 Dec 2006 19:33 |
Just putting their toe in the water to see how we react to another price rise. However, I do hope no-one went ahead and renewed yesterday. I bet they'll have fun trying to get a refund. |
|||
|
Janet 693215 | Report | 12 Dec 2006 19:42 |
My thoughts exactly. Even T****'s don't do that! (Though knowing them I'm sure if it is legal they will soon!) 'Sorry Madam, we offered that carton of juice to you for 95p but we've decided that we are price testing at the moment so we're going to charge you £1.30. If you don't complain we'll increase the price for everyone.' Every little helps. Perhaps I should 'Price test' in my shop, at least my profits are for charity. |
|||
|
KeithInFujairah | Report | 12 Dec 2006 19:57 |
Just as I suspected. Lets see what people are willing to pay then we will charge them all that! |
|||
|
~~~Secret Red ^^ Squirrel~~~ **007 1/2** | Report | 12 Dec 2006 20:10 |
They said that in February when i renewed and they caused all that confusion then! The trouble is that a lot of people who dont use these boards wont challenge the price hike. |
|||
|
TonyW | Report | 12 Dec 2006 20:25 |
What a load of baloney!! I also e-mailed, and haven't yet had the courtesy of a reply. However, since I'm a cynic I've just tried to join and they would like me to part with £17.50 I look forward to their comments......... |
|||
|
SueMaid | Report | 12 Dec 2006 20:46 |
I renewed on the 6th Dec. I'm in Australia and I paid $19.95 which is what I paid last year. That doesn't work out at more than 8 pound. It would seem that we are all paying different prices. Susan |
|||
|
Janet 693215 | Report | 12 Dec 2006 20:55 |
In my opinion they should place a message on the boards and e-mail all members a month in advance of any price increase. |
|||
|
JALimestonePlains | Report | 12 Dec 2006 20:59 |
Like Susan I paid $19.95, renewing only two days ago I didask them the proce before I did so as when I ticked automatic renewal years ago it said it would be renewed for $7.50 - maybe I should havc challenged them when they said $9.50! JA |
|||
Researching: |
|||
|
The Ego | Report | 12 Dec 2006 20:59 |
ABSOLUTE UTTER NONSENSE-THEY WERE SEEING HOW MANY BITES THEY WOULD GET !! same as all these prepaid credit things they do-they are relying on a proportion to not know any better-its the worst kind of cynical commercialism-they are panicking over falling numbers and targets set by the big cheeses.......wouldnt mind but they could actually save a lot of money winding down the throttle-they wont have to pay the remainder of the 120 million that way-£55 million still left to pay depending on future performance !! |
|||
|
KiwiChris | Report | 12 Dec 2006 21:33 |
Interestingly the NZ price is the same as the Aussie at $NZ19.95, so we are probably paying the least. Please don't tell GR that of they will put our price up!! There are a number of free sites that offer as much help as is available on here, and by many of the same people. So why pay?? Christine in NZ |
|||
|
~~~Secret Red ^^ Squirrel~~~ **007 1/2** | Report | 12 Dec 2006 21:36 |
JA Challenge them now! It's not too late. |
|||
|
Teresa With Irish Blood in Me Veins | Report | 12 Dec 2006 21:47 |
Perhaps we should get BBC's 'Watchdog' to challenge em! That could prove interesting!!!! |
|||
|
hallyally | Report | 12 Dec 2006 21:48 |
Against my better judgement I renewed in October. What a waste of money this site is now. Haven't had a hot match worth pursuing for ages now. As someone has said, there are plenty of free sites which do much the same as here, and most of the lovely helpful people here are also 'elsewhere' (not mentioning any site in particular you understand!) This matter seems to come up every couple of months. The bubble of GR has burst and unless they get their act together it's just not worth the money any more! |
|||
|
Chris | Report | 12 Dec 2006 22:10 |
Is the poster of this thread NOT aware that it is against GR policy for people to copy and paste PRIVATE e.mails from them ?? Thats what they told ME when I did the same thing last year !! They deleted my post !!!! Hope it stays long enough to get noticed x |
|||
|
The Ego | Report | 12 Dec 2006 22:15 |
dear member, you may have noticed that we have increased subscription charges and the increases vary during the day-this is due to the demands brought about by acute server hiccups - so if your screen jerks as you apply the price goes up with it........the trick is to monitor the rhythms of the site hiccups overa few hours and click the send button during the intermittent lull period between jerks.....we hope this helps. yours faithfully gr support |
|||
|
Janet 693215 | Report | 12 Dec 2006 22:19 |
Doesn't say anything in the T&C about not copying and pasting the e-mail but I would never do something that may cause a problem. I typed it out. I will now remove any identifying features just to make sure I'm not in breach of any copyrighted contents : -) |