Genealogy Chat
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GRO
Profile | Posted by | Options | Post Date |
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*****me***** | Report | 17 Nov 2006 20:20 |
Just wanted to share this---------a few months ago i ordered 3 certs from GRO, they came on time with an extra cert which wasn't mine,and i thought 'someone will be waiting for this!' so i returned it with a note to say it wasn't mine and they had sent it by mistake, a week later i received a lovely letter back thanking me for returning it and for being so considerate,they also sent me a postage stamp to reimburse the postage,i thought that was really nice of them,so in future if i order certs and they are a bit late i wont complain cos they seem very nice people there. Chris. |
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Marie | Report | 17 Nov 2006 20:32 |
That was nice Chris. Nice that you returned it and good that they appreciated it. Such courtesies are invaluable. M |