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cert help plz..

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karen in the new forest

karen in the new forest Report 16 Nov 2006 15:48

can some one tell who i need to call as my cert was due to arrive the 6th nov but the moneys been taken and i think i should have got it by know but i cant remember the ref no ,so will they know what i am on about. karen

KathleenBell

KathleenBell Report 16 Nov 2006 15:51

If you ordered online from the GRO, then this page tells you about contacting them about certificates ordered online:- http://www.gro.gov.uk/gro/content/contactus/Certificate_services_section.asp Kath. x

karen in the new forest

karen in the new forest Report 16 Nov 2006 15:53

thanks kath bi feel such a numpty for not writing the details down this time. wish me luck karen

Salty

Salty Report 16 Nov 2006 15:55

Karen, If you go to deleted emails in your mail box you will probably have the info there. Having said that there is a ten day wait so it will probably come in the next day or two. Rod

KathleenBell

KathleenBell Report 16 Nov 2006 15:55

Did you keep the email that you get from Worldpay confirming your payment? That has details of your order on it. Kath. x

karen in the new forest

karen in the new forest Report 16 Nov 2006 16:16

i did keep worldpay email but msn server to busy at the moment so cant retrieve it aggghhh was on the phone for 10 mins she said if its five days over the exspected due date they would redue it, i just cant get into my emails now. karen thanks for your replies

karen in the new forest

karen in the new forest Report 16 Nov 2006 16:36

sorted thanks... said it must have been lost in the post going to send me another one. karen:)))