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<b>Help with really bad computer problem!!<b/>
| Profile | Posted by | Options | Post Date |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 22:38 |
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Can anyone help I really am in a fix here because I know nothing at all about computer repairing problems. My Grandson (aged 9) was on the computer today and has changed my windows live messanger somehow. Whatever he did to change it also deleted my Internet Explorer 6 and I also think he tried to download the new Internet Explorer 7. He obviously didin't finish the download and switched the computer off in case he got into trouble. I came on and No Internet Explorer 6 Icon, half loaded Internet explorer 7. I am lost with this, in fact couldn't get on GR, just managed by using an e-mail to get on here PLEASE HELP. Betty |
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Contrary Mary | Report | 28 Oct 2006 22:42 |
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You could try restoring to an earlier date and see if that helps fix problem. |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 22:46 |
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Hi Mary, Thanks for replying, I tried a system restore but somehow because the new Internet Explorer 7 was partly downloaded I kept getting a message pop up that the download wasn't complete and it wouldn't allow me to do a system restore. That was the first thing I thought of too. Betty |
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Carol | Report | 28 Oct 2006 22:54 |
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Finish the download and then do a system restore. Carol www*genealogyprinters*com |
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Contrary Mary | Report | 28 Oct 2006 22:54 |
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How about going onto MS and downloading IE7 update, if it's 'cos it was only partially downloaded that might cure it. |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:06 |
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Hi Carole, I wont do either, I can't finish the dowload because I don't know exactly what version he downloaded, nothing is coming up to complete. As it hadn't dowload the complete programme, I though about that but nothing is coming up to say complete download. Betty |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:07 |
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Hi Mary, I can't get into Internet Explorer to finish the download at all. It won't allow me to go onto Internet Explore at all. Ther isn't an Internet Explorer Icon to click on anyway. Betty |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:09 |
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I really don't like the look of this new Internet Explorer 7 anyway, it's not the same as IE6. Its more like MSN. It won't allow me to complete the download and it won't allow me to delete it either!!!! Betty |
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Contrary Mary | Report | 28 Oct 2006 23:13 |
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Hi Betty Sorry hunni, short of a complete Windows restore then I really don't know what else to suggest, but I hope you manage to get it sorted without having to do that. Mary |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:15 |
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Hi Mary, Thanks for the info, I don't know how I can do a complete system restore?? Betty |
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Contrary Mary | Report | 28 Oct 2006 23:21 |
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Hi Betty It's where you completely wipe your hard drive clean and install Windows from scratch. But before you think about doing that (cos it takes hours!!) first try asking Judy From The States for advice, she's posted some good PC maintenance tips on here before, so I'm sure she wouldn't mind. Mary |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:25 |
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Hi Mary, Yes I know Judy in the States, she helped me before!! I don't know what the time difference would be though UK and America, remember our clocks go back an hour tonight too. Thanks for your help!! Betty |
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KeithInFujairah | Report | 28 Oct 2006 23:29 |
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Betty with the time difference if you PM Judy now, it should be early evening over there. Keith |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:32 |
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Hi Keith, Thanks I will e-mail her, will have to find her thread first 1 stop routine computer maitenance wasn't it?? Betty |
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KeithInFujairah | Report | 28 Oct 2006 23:34 |
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Yes that was the one, will see if I can find it and nudge for you. Keith |
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♥Betty Boo from Dundee♥ | Report | 28 Oct 2006 23:37 |
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Hi Keith, I noticed you had found the thread, thanks for your help and the nudge up of Judy's thread. Betty |
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Contrary Mary | Report | 29 Oct 2006 00:17 |
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Hi again Betty I hope Judy can help you - let us know how you get on yeah? Mary |
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♥Betty Boo from Dundee♥ | Report | 29 Oct 2006 00:20 |
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Hi Mary, I will let you know what she says, not sure if she will be able to reply tonight, its early evening in the USA, well so Keith said anyway. Betty |
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covlass | Report | 29 Oct 2006 13:01 |
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Not a pc expert but could you go on microsoft via a email link and finish download? |
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Researching: |
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Kathlyn | Report | 29 Oct 2006 13:12 |
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Hi Betty, I do honestly understand just how frustrated you must feel, if it had been one of mine they would probably be yelling 'Childline' by now. Firstly I would have very strong words with him, let him know the 'dire' steps that will be taken should he ever interfere with your work again. Then, stand by the window grab the first 5 year old that passes, I am sure they will sort it for you!!!!!!! I know it is very early in the afternoon, but go and pour yourself a LARGE G&T, ungrit your teeth and smile, it could have been worse. Kathlyn |
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