Genealogy Chat
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Problems opening tree and accessing Ancestry UK
| Profile | Posted by | Options | Post Date |
|---|---|---|---|
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Ellen | Report | 17 Oct 2006 11:16 |
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Is anyone else having difficulty opening their Family Tree on here? and is there a problem with Ancestry UK today ? Ellen. |
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Susan | Report | 17 Oct 2006 11:31 |
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I have had problems for last 3 days, keep getting error processing image. I am going to ring them later today if things don't improve. |
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Ellen | Report | 17 Oct 2006 11:34 |
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Thanks for your reply Sue. I can't get on the Family Tree at all, if they have a problem you'd think they'd let us know!! Ellen |
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Susan | Report | 17 Oct 2006 11:39 |
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Ellen Just checked I am getting images now, but still painfully slow. Will ring later as I have to go out shortly. |
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M | Report | 17 Oct 2006 11:41 |
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Hi, Are you having trouble opening your tree on Genes Reunited? Can i ask view are you looking at - immediate family or full view and how many names there are in your tree, please? Thanks. |
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Porkie_Pie | Report | 17 Oct 2006 11:43 |
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I find that when i have any problems with ancestry and this site, If i delete my cookies and delete the files in the temporary internet folder, this normaly fixes the problem Roy |
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Susan | Report | 17 Oct 2006 11:48 |
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Deleted cookies and files and made no difference. |
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Porkie_Pie | Report | 17 Oct 2006 11:55 |
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Sue, did you logoff the site and then logon again when you deleted? I don't no anything else that you could try. Roy |
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Susan | Report | 17 Oct 2006 11:57 |
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Well when clearing cookies etc it clears the passwords so had to log in again anyway. |
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We're all crazy now | Report | 17 Oct 2006 12:26 |
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I had a problem opening my tree last week until I adjusted my pop-up blocker to allow pop-ups from this website. Jeannie |
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