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Ancestry problems

ProfilePosted byOptionsPost Date

Susan

Susan Report 16 Oct 2006 20:50

I am finding the images not loading very well through Internet Explorer but if I do it through Mozilla Firefox its loading normally, so maybe its IE

Liesele

Liesele Report 16 Oct 2006 20:41

Playing up again this evening. I've still got a few more units to use and tellling me I need to subscribe to view the images on the census. Think I'll be giving them a call tomorrow as well.

Sue

Sue Report 16 Oct 2006 20:41

Haven't had aproblem with Ancestry but you might be interested to know you might be able to get free access to the site at your local library.

Susan

Susan Report 16 Oct 2006 19:38

Hi Liesele Thanks for the phone number. Its a bit better than this morning but still very slow. I'll see what its like tomorrow. Thanx again.

Liesele

Liesele Report 16 Oct 2006 19:30

Sue, I had the same problem a few days ago. Think it's a glitch in the system. Images were blank. Got no response to my emails so contacted them on 08003457917 and they re-imbursed my credits used for the blank images.

Susan

Susan Report 16 Oct 2006 10:47

Anyone having any probs with Ancestry images. Pages won't load or get image error. If so what do I do next. Helppppp