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Top tip - using the Genes Reunited community

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Printing tree

ProfilePosted byOptionsPost Date

Kim

Kim Report 17 Aug 2006 09:29

I tried to print' Printer friendly version' of tree using the 'my Ancestors ' on the left menu on this site , but it just comes up completely blank when you select it . Anyone else found this? Or am I doing something wrong? Kim

Ann

Ann Report 17 Aug 2006 14:18

Hi Kim, No it isn't you, I had this trouble weeks ago and have tried loads of times since with no luck. I did put a thread on this board asking for input, but didn't get any replies. So to stop you from thinking there is only you on here wanting to print this I have replied. Ann

Ann

Ann Report 17 Aug 2006 14:18

I have just tried it and it came out blank too, maybe you should e-mail GR support about this!!!

Kim

Kim Report 17 Aug 2006 14:52

Well I could but I've not usually had a reply from them, still nothing ventured . Will let you know what happens! Kim

Kim

Kim Report 18 Aug 2006 08:34

Have had a reply from genes team , they have passed this problem on to their technical team to resolve. They say please bear with us whilst its dealt with. Just thought should let you all know. Kim