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Genealogy Chat

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Profile	Posted by	Options	Post Date
Member Since: December 2004 Posts: 1,591 Send Message	Georgette	Report	3 Aug 2006 11:34
	I've just received a mail from Ancestry thanking me for my subscription, which is very kind of them, but I haven't renewed. Do they have automatic renewal and shouldn't I have received an email first telling me my subscription was nearing it's end?
Member Since: November 2002 Posts: 6,292 Send Message	Sam	Report	3 Aug 2006 11:45
	Hi, Yes they do renew automatically - I'm sure they do send an email though. I'm glad you've posted this, it's just reminded me to check my subscription as I don't wan't them to renew mine this time! Sam x
Member Since: April 2004 Posts: 20,615 Send Message	Heather	Report	3 Aug 2006 11:48
	They usually send you a mail a couple of weeks before - did it go into spam or something? You could phone them if you dont want the sub to activate?
Member Since: December 2004 Posts: 1,591 Send Message	Georgette	Report	3 Aug 2006 11:51
	Hello Sam and Heather, I was going to renew anyway so I don't really mind. I'm a bit puzzled by not getting an email though, because I receive their monthly newsletter without any problem. Perhaps I was a bit too quick on the delete button when I got back from holiday! Lol Helenx