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Genealogy Chat

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Profile	Posted by	Options	Post Date
Member Since: August 2004 Posts: 2,060 Send Message	Debby	Report	18 Jun 2006 21:30
	Hi My subscription to Ancestry ran out middle of May. I had an email to say my subscription would automatically renew. Tried to get on tonight and all the records are showing the padlock. Can't remember seeing it coming off my visa now I think about it but I thought they automatically took it? Debby
Member Since: March 2003 Posts: 2,761 Send Message	Jools	Report	18 Jun 2006 21:39
Member Since: March 2003 Posts: 2,761 Send Message	They're supposed to but ..... mine was supposed to come out of a virgin mastercard, but (for whatever reason known only to virgin) they block all requests for money from ancestry!!! All virgin would tell me was that it was 'a security issue'.
Member Since: August 2004 Posts: 2,060 Send Message	Debby	Report	18 Jun 2006 21:43
	Better contact Ancestry then - does this mean I have had a free month or do you think they'll backdate it? Lol! Debby
Member Since: March 2003 Posts: 104 Send Message	S	Report	20 Jun 2006 18:57
Member Since: March 2003 Posts: 104 Send Message	Exactly the same thing has happened to me. I'm not sure if \| paid or not. Did they backdaye your account?
Member Since: August 2004 Posts: 2,060 Send Message	Debby	Report	20 Jun 2006 21:03
	S P I haven't done anything about it yet! Going on hols on Sunday so will sort it out when I get home. Debby