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Top tip - using the Genes Reunited community

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HELP NEEDED PLZ

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Melanie

Melanie Report 28 May 2006 19:33

Can anyone help. I've paid for a document off National Archives. And when i download it and try to open it with ADOBE. It says file corrupted or sent as an email attachment and needs decoding

Christine in Herts

Christine in Herts Report 28 May 2006 21:35

If you can't resolve it quickly, I'd suggest 1] Downloading it again - in case the first download didn't work very well 2] Contacting Docs Online and explaining the problem. I've found them extremely helpful Christine

Melanie

Melanie Report 28 May 2006 22:12

No it did'nt offer anything. tried about 10 times. Think i will e mail NA. Thanks for your help