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Anyone tried 30 day Ancestry Trial via FamilyTree
| Profile | Posted by | Options | Post Date |
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JackieInCardiff | Report | 15 Feb 2005 20:32 |
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Hi. I have tried the 30 day free trial for Ancestry(.)com that came with Family Tree Maker and I now wish to cancel it. When I go into my account page there is no link to contact Ancestry to cancel my free trial. Has anyone cancelled their trial?. If so, How do I go about doing so. In the past I have had a quarterly subscription with Ancestry(.)co(.)uk and I have had no problems cancelling that. Many thanks Jackie x |
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☼ Orangeblossom ☼ - Tracy | Report | 15 Feb 2005 20:42 |
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When I had to cancel my 14 day trial, I had to email them. |
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Padkat | Report | 15 Feb 2005 20:45 |
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I give up, tried adding the international cancel address but the filter keeps removing the important bits :( If you look under terms and conditions it gives the address. Or PM me and I'll send you email address direct. Kate :) |
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JackieInCardiff | Report | 15 Feb 2005 21:00 |
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Thanks both I did try to contact them via their 'contact us link' but it kept sending me round in circles. I managed to find address through their terms and conditions, and I have hopefully just cancelled my free trial Many thanks Jackie x |
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Researching: |
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Ciara | Report | 15 Feb 2005 21:02 |
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I had to do it through the terms and conditions as well and it worked. ciara |
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