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Problems downloading an attachment

ProfilePosted byOptionsPost Date

Melvyn

Melvyn Report 22 May 2004 17:02

Could someone please help i am trying to download an attachment that some some nice sent me in an email but it will not download i never usally have a problem. When i go to down load it a message come up" the file may not be supported by aol" it than tells me that "aol will try to open it as a text file" it comes back to me saying it is to large" Why is this happening? and what do i do to correct it.

Unknown

Unknown Report 22 May 2004 17:07

Melvyn Is your email a hot mail account? I have heard other people say that some images are just too large to go into a hot mail account - so you will need an alternative email address. I could be wrong - but then somebody on here will know for definite. Gaynor

*ღ*Dee in Bexleyheath*ღ*

*ღ*Dee in Bexleyheath*ღ* Report 22 May 2004 17:36

The small free email addresses won't accommodate large files as far as I understand. Usually these are picture or video files. Not sure if it will work, but can the person resend the attachment to you in a compressed (or zip) file? This will make the file smaller and may allow you to open it. Otherwise, I think you will have to pay for an email account that will take larger attachments. Dee X

Unknown

Unknown Report 22 May 2004 17:42

Just went back on this thread - realised the word h o t m a i l didn't come out - for some reason when you type it properly - it won't show - you must have thought me bonkers lol