General Chat

good news - Barclaycard are refunding the money!!! Called "Action Fraud" this morning and they were extremely helpful, given me a crime number and a password - they are looking into the company and are also contacting Barclaycard. Action Fraud are also sending me emails updating me with details of fraudulent companies

Good luck with the Office of Fair Trading. There is no such thing.

AnnCardiff - pleased to read Barclaycard are refunding the money and you are not going to be out of pocket - if in doubt ** always check it out ;-)

Oh that is such good news Ann - you must feel so relieved.

Make sure you get a new card. :-D

I am now aware there is no longer and Office for Fair trading - it is now Financial Conduct Authority - so thank you Errol for your words of comfort

FCA 0800 111 6768

Action Fraud - 0300 1232040

Action Fraud were amazing and even offer victim support - must admit this has made me feel very fragile indeed - as many of you know, I suffer from clinical depression and this has had a major impact on me

AnnCardiff I am genuinely sorry that you have been conned yet again in such a short space of time.
As Sirius said, they do seem to target older people who 'may' be more gullible.

I said early on that I am not after sympathy and realise it was my own fault

If I might just mention Ann, someone I know had similar calls re insurance cover on their boiler and water pipes, from companies whose names were very 'similar' to their actual insurance company, basically saying they needed to up their monthly premiums. It is one to be wary of.

Please do change that card. :-)

Just got a call from 07593880116

I warily picked up the phone as it seemed to be a mobile and thought maybe my bros who changes his nos more times than he changes his socks !!!

A woman spoke " good afternoon ,are you the home owner ? " Said without thinking yes and got the reply "good ,how are you today madam ? "My survival instinct kicked in and I said you shouldn't be ringing this number as its on the telephone preference and put the phone down
Googling the number seems others get the same opening gambit every time . I rang the number back as we have nos witheld anyway and got "this is the Tesco mobile messaging device the person you want can't take your call at the moment please leave your nos and message and they will get back to you "

How they got our nos goodness knows as we are ex directory. Number withheld,won't accept incoming calls from nos withheld phones etc etc

Have reported the number to the TPS but without knowing who the company is they probably can't do anything

Thats great news Ann and pleased they are now in the police and bank system also you got your cash back.......Sky really need to inform all their customers about these people.

dont worry about it now,you havnt suffered alone,,,,,,,next time anyone calls tell them to bugger off.

Ann
I'm really relieved that you have got your money back. Don't worry now.
Take care
Von

thanks everyone - I am very relieved

Sky are aware of it

Grreat News Ann!! :-D :-D <3 <3 <3

Well done, AnnC :-D <3

What a tremendous fighter. The Whitchurch Whacker :-D ;-)

well done Ann :-D :-D

So pleased you got your money back. Please don't let it get you down it is easily done and now the rest of us will be alert. <3

Do be careful with the EDS company in Southampton, they could just as easily be a genuine company and the fraudulent one using same name, so that when you look them up a genuine company who does install and insure Sky comes up.

I think I saw this on Watchdog a couple of years ago.

Really pleased to hear things are working out in this matter for you Ann.

It's not sympathy so much as justice... and it looks like you're getting it now. :-)

thanks - you've all been really kind <3

Well done Ann <3