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Profile | Posted by | Options | Post Date |
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Joy | Report | 12 Aug 2014 17:17 |
Re the credits issue - when asked about this, GR said it is due to a bug in the site of which the technical people are aware; that was last year maybe. |
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jax | Report | 12 Aug 2014 15:54 |
You are not the only one with these credits that never existed... So don't worry about it |
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Researching: |
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LadyScozz | Report | 12 Aug 2014 08:00 |
I have NEVER used GR's records. |
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Kense | Report | 12 Aug 2014 07:52 |
Lady Scozz, Florence and Budgie explained the phantom credit thing in posts on page 1 of this thread. |
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LadyScozz | Report | 12 Aug 2014 05:05 |
As usual, I checked my account after renewing. |
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SylviaInCanada | Report | 12 Aug 2014 04:57 |
Personally ........ |
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Researching: |
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LadyScozz | Report | 12 Aug 2014 04:55 |
I know I don't have any credits. |
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SylviaInCanada | Report | 12 Aug 2014 04:34 |
well, |
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Researching: |
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LadyScozz | Report | 12 Aug 2014 04:20 |
The last email I sent to Support was Monday evening (Oz time). |
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SylviaInCanada | Report | 11 Aug 2014 19:52 |
LS .................... |
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Researching: |
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jax | Report | 11 Aug 2014 16:45 |
Does it not say renew on the top line where sign out is? |
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Researching: |
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LadyScozz | Report | 11 Aug 2014 16:41 |
I have contacted support TWICE. |
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LadyScozz | Report | 10 Aug 2014 01:56 |
Thanks Allan... appreciated, I'm think I'll pay about $30Aus for a year, but it's about time GR got this sorted! |
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Allan | Report | 10 Aug 2014 00:43 |
Scozz |
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Elizabeth2469049 | Report | 9 Aug 2014 23:18 |
goodness, this thread made me look at my account, and I have masses of these credit items listed, absolutely meaningless. I think I did buy some once for something that didn't work and never thought about it again. I suppose it might just tie up with my editing my tree from time to time but I certainly didn't buy the amounts listed |
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Researching: |
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MR_MAGOO | Report | 9 Aug 2014 23:16 |
I got an email 1 month before my subscription was due as i always have. |
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Maddiecow | Report | 9 Aug 2014 23:04 |
I know although quiet these days I am an old member, but am I the only one with an email in advance of fee's? |
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Researching: |
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jax | Report | 9 Aug 2014 18:38 |
This credit thing has been mentioned before.... It's a load of rubbish and nothing to with what you have looked up.....I am a standard member and apart from about 130 given to me and most of those left to lapse, I have not purchased any |
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Researching: |
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ShelleyRose | Report | 9 Aug 2014 16:54 |
LadyScozz, |
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Andysmum | Report | 9 Aug 2014 16:03 |
I have never looked at my credits before - I don't use them - but I have a list like others above. |