General Chat
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- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
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- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
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Subscription renewal
Profile | Posted by | Options | Post Date |
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LadyScozz | Report | 9 Aug 2014 07:26 |
When I got onto the site earlier, a box appeared, information regarding my subscription which will expire later this month. |
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Inky1 | Report | 9 Aug 2014 09:20 |
Hope you are offered 20% off... |
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Kense | Report | 9 Aug 2014 09:54 |
You should get an email two weeks before the subscription is due. |
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MR_MAGOO | Report | 9 Aug 2014 10:00 |
Just had a look at my credits and found this............ |
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LadyScozz | Report | 9 Aug 2014 10:41 |
I was offered a 20% discount......... but 20% off what?? |
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Community Manager | Report | 9 Aug 2014 11:15 |
Hi LadyScozz, |
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LadyScozz | Report | 9 Aug 2014 12:20 |
Hi Shelley |
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jax | Report | 9 Aug 2014 13:00 |
Genes....Isn't it about time you charged everyone the same..... Like you said you were going to do in December 2012... Rather than pull names out of a hat as to who would be charged what |
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Researching: |
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Florence61 | Report | 9 Aug 2014 14:29 |
i think the credit thing relates to how many lookups you do. You dont pay for credits when you have a subscription, but i think it registers lookups as if you do. For instance last year i didnt do much researching and there were not many credits but earlier this year when i was doing a tree for someone, my credits were over 10,000!( have unlimited as im platinum. |
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Researching: |
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Jilliflower | Report | 9 Aug 2014 15:36 |
I am scrabbling around trying to contact genes to find out how my account stands as I have not used the site for a long time. Can anyone help please? |
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Iris | Report | 9 Aug 2014 15:37 |
I also have just looked at my account , this is what it showed |
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Researching: |
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GlitterBaby | Report | 9 Aug 2014 15:46 |
Got the same problem with credits |
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Researching: |
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Budgie Rustler | Report | 9 Aug 2014 15:52 |
Florence61 |
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Researching: |
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Andysmum | Report | 9 Aug 2014 16:03 |
I have never looked at my credits before - I don't use them - but I have a list like others above. |
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ShelleyRose | Report | 9 Aug 2014 16:54 |
LadyScozz, |
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jax | Report | 9 Aug 2014 18:38 |
This credit thing has been mentioned before.... It's a load of rubbish and nothing to with what you have looked up.....I am a standard member and apart from about 130 given to me and most of those left to lapse, I have not purchased any |
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Researching: |
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Maddiecow | Report | 9 Aug 2014 23:04 |
I know although quiet these days I am an old member, but am I the only one with an email in advance of fee's? |
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Researching: |
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MR_MAGOO | Report | 9 Aug 2014 23:16 |
I got an email 1 month before my subscription was due as i always have. |
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Elizabeth2469049 | Report | 9 Aug 2014 23:18 |
goodness, this thread made me look at my account, and I have masses of these credit items listed, absolutely meaningless. I think I did buy some once for something that didn't work and never thought about it again. I suppose it might just tie up with my editing my tree from time to time but I certainly didn't buy the amounts listed |
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Researching: |
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Allan | Report | 10 Aug 2014 00:43 |
Scozz |