General Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
Membership
Profile | Posted by | Options | Post Date |
---|---|---|---|
|
Andrew | Report | 24 Oct 2014 15:21 |
How do I get in touch with Genes reunited? |
|||
|
OneFootInTheGrave | Report | 24 Oct 2014 15:48 |
E-mail address I have for Support is:- |
|||
Researching: |
|||
|
AnninGlos | Report | 24 Oct 2014 15:54 |
Did you have continuing membership ticked andrew? They should still have notified you that renewal was due a couple of weeks before the date by e mail. |
|||
Researching: |
|||
|
Rambling | Report | 24 Oct 2014 16:09 |
As Ann has said they should have notified you, but be be aware some of the Genes emails can end up in Spam where you might not notice them . |
|||
Researching: |
|||
|
OneFootInTheGrave | Report | 24 Oct 2014 16:10 |
You could send a PM giving details of what has happened to the Community Manager using this link:- |
|||
Researching: |
|||
|
*** Mummo *** | Report | 24 Oct 2014 16:15 |
They never notified me when they took my money a couple of weeks ago !!! |
|||
|
InspectorGreenPen | Report | 24 Oct 2014 17:02 |
I have been a member since 2003 and I always receive an advance message into my GR Inbox around 14 days (edited) before the renewal date. |
|||
|
Dawnieher3headaches | Report | 24 Oct 2014 18:28 |
I never got notified either first i knew was email saying i had paid. every other year have had the advance email but not this year and i have been checking email and spam folder constantly through the day over past few months due to other things so would of noticed it even if gone to spam. |
|||
Researching: |
|||
|
Kense | Report | 24 Oct 2014 19:36 |
When you tried to contact them did you read the FAQ about subscription refunds? |
|||
|
Community Manager | Report | 28 Oct 2014 17:59 |
Hi Andrew, |