General Chat
Welcome to the Genes Reunited community boards!
- The Genes Reunited community is made up of millions of people with similar interests. Discover your family history and make life long friends along the way.
- You will find a close knit but welcoming group of keen genealogists all prepared to offer advice and help to new members.
- And it's not all serious business. The boards are often a place to relax and be entertained by all kinds of subjects.
- The Genes community will go out of their way to help you, so don’t be shy about asking for help.
Quick Search
Single word search
Icons
- New posts
- No new posts
- Thread closed
- Stickied, new posts
- Stickied, no new posts
membership
Profile | Posted by | Options | Post Date |
---|---|---|---|
|
Persephone | Report | 23 May 2015 10:28 |
I didn't get an e-mail. Just notice RENEW in capital letters at the top of my page here a few days ago. My membership s supposed to roll over on 27th. I have now turned auto-renewal off as they want to charge me about double what I paid last year. |
|||
Researching: |
|||
|
SylviaInCanada | Report | 23 May 2015 01:34 |
You have to keep checking that Auto Renewal On / Off in My Account |
|||
Researching: |
|||
|
Unknown | Report | 23 May 2015 00:21 |
Yes thanks folks I received my email the day before and as in NZ didn't have time...Better make the most of this years searching I guess |
|||
|
MargaretM | Report | 22 May 2015 16:37 |
I'm on auto renewal. No problem, they always let me know a few weeks before my renewal date and I can cancel at that time if I choose. They never renew without notifying me first. |
|||
Researching: |
|||
|
JustJean | Report | 22 May 2015 14:10 |
This happened to me,but I went on to my subscrptions and put it on off and pressed save , just renewed when i recieved an e-mail. it happened last year when i was certain I had opted out, so was aware this year, but it does make me mad that they can alter it... |
|||
|
OneFootInTheGrave | Report | 22 May 2015 12:44 |
Some online service providers have fallen foul of trading standards and consumer protection codes of practice in respect of making things like subscription renewals automatically Opted In as opposed to making the default Opted Out and the practice of setting the default as automatically Opted In is frowned upon ;-) |
|||
Researching: |
|||
|
Kense | Report | 22 May 2015 12:18 |
There have been a number of cases where members have thought they had switched auto renew off but have found it on when they checked. |
|||
|
Berniethatwas | Report | 22 May 2015 03:10 |
Click on 'account' on the top line. |
|||
Researching: |
|||
|
Unknown | Report | 22 May 2015 00:27 |
How do I cancel a auto subscription.. that I never thought I had. must have been very small print that I missed. |