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membership renewed

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ProfilePosted byOptionsPost Date

AnnMarieG

AnnMarieG Report 16 Apr 2016 12:02

I have never lapsed my membership but did have premium for a short while. Dosnt seem fair to be 'punished' like this though as they have had more money out of me in the long run. never mind. :-( :-(

SylviaInCanada

SylviaInCanada Report 16 Apr 2016 16:44

AnnMarie ...............


yes, it is unfair, but they do seem to consider upgrading to one of the more expensive subs to be a break in your membership :-(



AnnG ................ I wasn't saying this thread had become, or even would become, acrimonious. It was just a comment that many previous ones have done so.

AnninGlos

AnninGlos Report 16 Apr 2016 16:46

OK yes I know Sylvia, it seems to be staying friendly anyway.

SylviaInCanada

SylviaInCanada Report 16 Apr 2016 18:48

it does indeed :-D

Island

Island Report 17 Apr 2016 09:48

I'd keep quiet if my sub was that low Ann - it might be a glitch! LOL

8.96, continuous since 2003. :-S

Joy

Joy Report 17 Apr 2016 22:48

From: Genes Reunited
10 Jun 2015

Your payment has been received and you are now a Standard member of Genes Reunited.

You have been billed £6.75 GBP for a 12 month Standard membership.

Tenerife Sun

Tenerife Sun Report 18 Apr 2016 11:50

Thank you Tenerife Sun ,

Your payment has been received and you are now a member of Genes Reunited.

Your receipt reference: GSY_058044750_Dc00

You have been billed €21.56 EUR for a 12 month Standard membership.

It's easy to get started on your family history:

.................................................................................................
I can't understand why they charge me in euros (about £16.00) other than I live on a Spanish governed island. I pay in sterling from an English bank

I have had continuous membership since 2003. I have emailed GR countless times and received every automated reply at their disposal but never a personal reply. I have now given up writing to them, which is probably what they hoped I would do
:-(

SylviaInCanada

SylviaInCanada Report 21 Apr 2016 20:48

Wendy ..............

I had to put my place of residence as United Kingdom

...... that was GR's only solution to getting them to bill me in £ sterling.

Otherwise, they said they HAD to charge in the currency of the country where you live ............. or the nearest country if the currency of you country is not on their list of "accepted" currency.

I live in Canada, they insisted they had to charge me in $US ...... because Canadian $ were not on their list :-S

That meant that I got an inflated $US subscription fee charged to my credit card. The credit card company then converted the $US to $CAN, which was more, and I THEN also had to pay a fee for converting the $US to $Can


So ............... my country of residence is United Kingdom

StrayKitten

StrayKitten Report 21 Apr 2016 20:58

I got an email yesterday, we are unable to renew there might be an issue with your card.. I was tempted not to bother,

Alas I renewed £8 something for 6 months, I don't care what others pay I'm happy with my subs I don't post much so not sure why I still renew but it's like putting on an old pair of slippers ya know ya should throw them out. But you just can't lol

AnninGlos

AnninGlos Report 21 Apr 2016 22:30

Glad you renewed anyway Stray. Mi??

StrayKitten

StrayKitten Report 21 Apr 2016 22:34

<3 couldn't not haha

Tenerife Sun

Tenerife Sun Report 21 Apr 2016 23:15

Sylvia......thank you. I've now changed my place of residence to the UK

Wendy

SylviaInCanada

SylviaInCanada Report 22 Apr 2016 04:17

Wendy .......


good!

Hope it works OK next time your sub is due :-)