General Chat

How many "active" members on GR? Twelve?

22 August, there will be eleven.

Unless GR see how silly they are being and reduct my subs!

It's not the amount, it's the principle.

:-| :-| :-| :-|

Last year they snuck in a subs rise of £1. Said I couldn't complain as I hadn't done so when the renewal notice came out.

So now I am paying £8.96 for 12 months.

response...........

Dear Catherine

Thank you for your e mail.

The longer a customers has been with us and continually renews the subscription they will have a lower price.

A change was made in your account on the 14 th August 2013 as you manually purchased your new subscription rather than allowing the automatic renewal to continue on the 22nd of the month.

This has therefore changed the amount you are paying.

This can happen when any change is made to your subscription.

If you need any further assistance please do not hesitate to contact us again.


:-S

The only time I paid "automatically" was the year after I joined... then I unticked the box. I have paid before the due date every year since then.....I joined in 2005, so I have "non-automatic" paid from 2007-2015, except for one year when someone paid my subscription as a gift!



I've had enough of their faffing about. :-P

Scozz

I pay $17.96 for a six month subscription. There is no bank fee payable by me.

GR can't charge more because I'm not in the UK..... the bank charges a fee for out of Oz transactions.

:-(

I have never been charged as much as £8.96 for 12 months.

I give up! :-S :-S :-S

I don't think even GR can understand their accounting system!

I rejoined in 2010 but I first joined in 2004.....

Those like Frances and Joydean joined at the beginning and were charged £8.96 for 12 months.

I joined in 2008 and pay £8.96 for 6 months.

Supercrutch joined in 2010 by which time the cost had gone up again.

Although GR said they were going to increase our subscriptions so that everyone paid the same, that idea seems to have fallen by the wayside.

Lady Scozz, you are a mystery! Unless it's because you are in OZ and has something to do with GR's Bank Charges. I know there's an extra charge if OH pays anything in euros.

Cos we are special? :-S

Why are GR charging Supercrutch and me double??

:-(

I have been continuos member since 2004 and just auto renewed for £8.96 for twelve months.

Frances

I responded to GR's email.... told them I wouldn't be renewing unless I was charged the same as other members.

They'll probably say goodbye :-D

Got a response......

Having reviewed your account I can confirm your renewal cost of your 12 month Standard Subscription will be $30.56.



Currency conversion $30.56Au is 17.39BP

The amount members are charged varies........ for no reason.

I have been a member since 2005, with NO break.

I don't think I will be renewing.......... I really don't appreciate being charged double what other members are paying.

:-P

This is what I paid in June.

You have been billed £8.96 GBP for a 12 month Standard membership.

Approx 3p a day.... :-D

The huge price difference is between those of us that have lapsed a few times and those that had continued renewal (or renewed before time was up).

Maths calculation ;-) ; 12 x 0.57
6.84

http://www.genesreunited.co.uk/boards/board/general_chat/thread/1360241
12 month plan £0.63 per month Save 10% £0.57 per month
Thank you Joy Dean,
Your payment has been received and you are now a member of Genes Reunited.
You have been billed £6.75 GBP for a 12 month Standard membership.

I can't believe the disparity in what GR charges to different members! Why?

My sub came due in June. This is the message I received:

"You have been billed £6.75 GBP for a 12 month Standard membership"

You never know, given that subs widely differ with no real rhyme or reason they might throw in the odd freebie now and again LOL :-D

Sorry, Island. I thought you meant were they kindly renewing it for free!! :-)

I was obviously not thinking straight! :-S