General Chat
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Membership Auto Renewal
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SylviaInCanada | Report | 2 Dec 2016 17:54 |
Ken posted ..... |
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SylviaInCanada | Report | 2 Dec 2016 17:57 |
To get back to the OP ........... |
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RolloTheRed | Report | 2 Dec 2016 18:56 |
Even if you have auto renewal set to OFF if you then use a different browser or another computer as soon as you log in to GR it sets auto renewal back to ON overriding any previous OFF setting. I have also seen OFF change to ON when a browser gets a significant upgrade. IMHO this is sneaky and is not consistent with UK OFCOM rules though it is not as yet illegal. Ancestry put up an in your face banner reminder if subs unpaid.. |
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Inky1 | Report | 3 Dec 2016 12:14 |
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RolloTheRed | Report | 3 Dec 2016 12:49 |
They do store the card details ( inc the 3 digit security code ) which is why aut on/off matters. To change card details or type of sub. choose "Subscribe" from the top menu which is in small cap letters. |
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Inky1 | Report | 3 Dec 2016 13:38 |
My small caps. |
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Inky1 | Report | 3 Dec 2016 13:48 |
Ah. Found under FAQ's |
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RolloTheRed | Report | 3 Dec 2016 14:02 |
"Upgrade" does the same thing |
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